Mercedes-Benz of South Orlando

Frank was amazing. He was professional and personable, and explained every step of this process wonderfully. I’ve never had an easier experience in purchasing a car. He was professional and personable, and explained every step of this process wonderfully. I’ve never had an easier experience in purchasing a car. More

Amir is always so helpful in advising us about our options for paying our bill. As well, our car was finished and returned to us exactly when expected. options for paying our bill. As well, our car was finished and returned to us exactly when expected. More

My experience at this dealership starting with the agent was professional and he had a good knowledge of the vehicle I purchased (GLE 35). Everyone that was involved in this transaction showed professiona was professional and he had a good knowledge of the vehicle I purchased (GLE 35). Everyone that was involved in this transaction showed professionalism and friendliness. This made the transaction a pleasant one. Thanks again to everyone connected to this transaction. I would definitely recommend this dealership to a friend. More

I recently took my car to Viktor for service, and I must say, he is exceptional! This is my fifth Mercedes, and he’s the only person I trust to work on my vehicle. Viktor consistently gets me in and out in say, he is exceptional! This is my fifth Mercedes, and he’s the only person I trust to work on my vehicle. Viktor consistently gets me in and out in a timely manner, which I really appreciate. I would gladly recommend him to anyone looking for a trustworthy and honest service advisor. Thank you, Viktor, for exemplifying the quality and service that Mercedes stands for! More

I’m very disappointed with the customer service and the lack of communication. I’m sad and extremely disappointed how my car been in the shop for almost four months. They keep giving me excuses over excuse lack of communication. I’m sad and extremely disappointed how my car been in the shop for almost four months. They keep giving me excuses over excuses on the update of my car. I’m sorry for something small should not take four months to fix. The service advisor Andrew was nice but he didn’t bother offering any discounts for my car sitting there. They lie to me about the date of when my car would be delivered. When I try to get ahold of them they keep making excuses. I’m not happy on how my car came back. They didnt bother washing it. They broke few things inside my car. I emailed the manager of course they didn’t respond to me. This dealership doesn’t care and have the worse customer service. I won’t be back and I would pursue legal action. More

The service pro, Eric was outstanding and showed a genuine caring and superior customer service. MBSO has a true asset in Eric that is hard to find these days. Thank you Eric. genuine caring and superior customer service. MBSO has a true asset in Eric that is hard to find these days. Thank you Eric. More

Mercedes-Benz South Orlando's Sales Consultant, Mara, was genuinely remarkable! Her enthusiasm, customer service, and personality were refreshing. Working with her was an absolute pleasure. I had a specific genuinely remarkable! Her enthusiasm, customer service, and personality were refreshing. Working with her was an absolute pleasure. I had a specific vehicle in mind when I entered the dealership. She successfully located and provided all of the vehicle's details. Reda was an exceptional and polite Financial Advisor. He worked diligently to ensure that I received the necessary cost for the purchase, and the process was expedited. Unlike my previous experiences at other dealerships, I did not spend extended periods of time at the dealership. The overall experience was exceptional. I strongly endorse this dealer. Purchased a 2024 Kia Sportage Prestige SX with less then 4800 miles 🙏🏾🥰 More

The people where very responsible and care especially Jorell Figueroa and Reda Aissa . above and beyond to help me get the car Jorell Figueroa and Reda Aissa . above and beyond to help me get the car More

Great staff, outstanding services. That is were I go whenever I need a benz, I strongly recommend them. That is were I go whenever I need a benz, I strongly recommend them. More