Back

Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

Directions

By Type

Showing 2,805 reviews

February 08, 2024

Easy to work with. Great support team! I greatly appreciate the customer service and convenience. More

by Jcooleyrn
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Feb 14, 2024 -

Mercedes-Benz of South Mississippi responded

Having a supportive and responsive team can greatly enhance the overall experience of working with a dealership. Whether it's assistance with purchasing a vehicle, scheduling service appointments, or addressing any concerns, effective customer service and convenience are key factors in ensuring a positive experience for customers.

February 08, 2024

My key wasn't recognized after sitting in the car. The technician informed me it needs to be moved to be recognized. More

by SONWEBWOOD
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Feb 20, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for the 5 star review! I'm sorry to hear about the issue with your key not being recognized in your car. I'm glad our technician was able to help! Please reach out if you need any other help!

February 07, 2024

I trust this dealership and I believe that they go out of their way to provide excellent service. More

by CASSANDRA.WALKER
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Feb 14, 2024 -

Mercedes-Benz of South Mississippi responded

It's great to hear that you trust in Mercedes-Benz of South MS. We strive to go above and beyond to provide excellent service.

February 06, 2024

A lot better than with this survey Mike and Pat are two people. That's all. More

by CAROLL821
Recommend Dealer
Yes
Employees Worked With
Mike Pat
Feb 14, 2024 -

Mercedes-Benz of South Mississippi responded

It's great to hear that Mike and Pat was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of South Mississippi!

February 03, 2024

Honest, fair prices. Paul is real down to earth just a great all around guy. More

by Danielmccrum27
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's fantastic to hear that you had a positive experience with honest, fair prices and that Paul provided excellent service. Finding a trustworthy and down-to-earth professional like Paul can make all the difference when it comes to automotive services. It's great to know that you felt comfortable and well taken care of during your interaction. Building a rapport with a service provider who values honesty and fairness can lead to a lasting and mutually beneficial relationship. If you ever need assistance in the future, you can rely on Paul for his excellent service and genuine approach.

February 03, 2024

A luxury experience from the moment we stepped on the property. Buying a car from here was the best car experience we have ever had, from test driving to personal delivery of our new car! Highly recommen More

by Ellenhenry4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Newkirk
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had a luxury experience from the moment you stepped onto the property and that buying a car there was the best experience you've ever had. From test driving to the personal delivery of your new car, it sounds like the dealership went above and beyond to ensure your satisfaction. Recommendations like yours are a testament to the exceptional service provided, and it's clear that they prioritize customer satisfaction at every step of the process. Thank you for sharing your positive experience, and your recommendation will undoubtedly be valuable to others seeking a top-notch car buying experience.

February 02, 2024

My salesperson was great will definitely want to work with James Newkirk when I buy my next vehicle the additional car insurance person was to pushy and I didn't feel comfortable doing the extended warra More

by Derrickledellowens
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Feb 20, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your 5 star review!! I'm glad to hear that you had a positive experience with James Newkirk as your salesperson! Establishing a good rapport with a salesperson can make the car-buying process much smoother.

February 02, 2024

Cassandra was great and kept me informed on what was going on with my vehicle More

by hisme1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Newkirk, Cassandra Foreman
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's fantastic to hear that Cassandra provided excellent communication and kept you informed about the status of your vehicle. Effective communication is crucial in any customer service interaction, especially when it comes to car maintenance or repairs. It sounds like Cassandra went above and beyond to ensure you were well-informed throughout the process.

February 02, 2024

Excellent customer service! Everything was done in a timely manner. Mike and the driver of the rental kept me informed every step of the way! They were both very nice More

by Evelyn Baker
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had an excellent customer service experience and that everything was completed promptly. It's especially reassuring that Mike kept you informed at every step of the process. Effective communication and timely updates can greatly enhance the customer experience, and it sounds like they went above and beyond to ensure your satisfaction.

February 02, 2024

Excellent customer service! Everything was done in a timely manner. Mike Rhea and the driver of the rental kept me informed every step of the way! They were both very nice! More

by Evelyn Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your positive feed back! We are looking forward to your next visit.

...
6
...