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Mercedes-Benz of South Mississippi

D'Iberville, MS

Overview
Reviews
4.8
2,800 Reviews
Call Dealership (228) 265-9923
View Awards

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,800 reviews

February 29, 2024

Good service. Lots of attention to detail. Lots of help. Not overbearing Good to work with More

by GPPATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton Eiler, Peyton Eiler
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your feedback! A service that strikes the right balance between being attentive and giving customers space is crucial for a satisfying experience. Working with professionals who respect your needs and preferences without pressuring you can significantly enhance your satisfaction and likelihood of returning or recommending the service to others.

Helpful
February 28, 2024

My service experience at Mercedes-Benz of South Mississippi is always pleasant. Mike, my service representative, is knowledgeable, professional, and extremely friendly. No one looks forward to car More

by Darrinrivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

We are so happy your service experience at Mercedes-Benz of South Mississippi has been exceptionally positive, thanks in large part to your service representative, Mike. Having a knowledgeable, professional, and friendly point of contact can indeed transform routine maintenance into a much more agreeable experience. It's great to hear that Mike consistently ensures each visit is pleasant for you.

Helpful
February 28, 2024

Good customer service experience ? ? Very helpful, they did a great job ?? Thank you More

by Waseemottallah
Recommend Dealer
Yes
Employees Worked With
Very good
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for a 5-stare review! It's always great to hear when our customers have an excellent experience.

Helpful
February 28, 2024

Very professional and a willingness to assist in all aspects of customer service. A service that will make you come back. More

by POWE.OLLIE
Recommend Dealer
Yes
Employees Worked With
Mike and Mr. Biggs
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your feedback, it sounds like your experience at the dealership was generally positive, with the dealership upholding their end of the agreement, which is always a good foundation for customer satisfaction. We apologize about the length of time it took to finalize the deal.

Helpful
February 27, 2024

Good experience. Dealership did what was agreed upon. Took a long putting the deal together and working through finance. More

by CAMERONKERSHAW
Recommend Dealer
Yes
Employees Worked With
Heather Fain, Heather Fain
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Helpful
February 26, 2024

Customer service was excellent, I didn't have any problem. I'm loving my new Mercedes Mercedes Benz of South Mississippi is highly recommended More

by lakishacha
Recommend Dealer
Yes
Employees Worked With
Alexandra Vargas, Alexandra Vargas
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Feb 27, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had an excellent experience with Mercedes Benz of South Mississippi! Great customer service and a seamless experience can truly enhance the joy of getting a new car. Thank you for sharing your positive recommendation. If you ever need assistance with your Mercedes or have any questions in the future, don't hesitate to reach out. Enjoy your new car!

Helpful
February 24, 2024

Excellent. They went above & beyond to accommodate my needs Can't wait to work with them again More

by JENBGILLIS
Recommend Dealer
Yes
Employees Worked With
Billy & Greg
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Feb 27, 2024 -

Mercedes-Benz of South Mississippi responded

That's fantastic to hear! Going above and beyond to accommodate your needs is a great sign of dedication to customer satisfaction. I'm glad you had such a positive experience, and it's wonderful that you're looking forward to working with them again

Helpful
February 24, 2024

Yes Very good service and take care business I don't read English good Hihihihij I like service More

by Johnssc6801
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 27, 2024 -

Mercedes-Benz of South Mississippi responded

I'm glad to hear that you're pleased with the service!

Helpful
February 23, 2024

We were used to having at least 4 dealerships near us in California. If we had that choice here, we would stay with this dealership. Very satisfied with everything. More

by gbrous4663
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
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Feb 26, 2024 -

Mercedes-Benz of South Mississippi responded

It's fantastic to hear that you're so satisfied with Mercedes-Benz of South Mississippi that you would continue to choose them even if you had more options nearby like you did in California. Building that level of trust and satisfaction is a testament to their commitment to excellence. If you ever need anything else or have further feedback, feel free to let us know.

Helpful
February 22, 2024

Where there to ensure me that all would be done to make everything right. Excellent More

by CANUC432
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Report | Print
Feb 26, 2024 -

Mercedes-Benz of South Mississippi responded

It's great to hear that the team at Mercedes-Benz of South Mississippi provided you with reassurance and ensured that everything was done to make things right. Excellent customer service and attention to detail are so important in situations like this. If you have any further feedback or if there's anything else I can assist you with, please feel free to let USE know!

Helpful
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