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Mercedes-Benz of South Mississippi

D'Iberville, MS

Overview
Reviews
4.8
2,805 Reviews
Call Dealership (228) 265-9923
View Awards

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

March 06, 2024

Got fixed. Mike is a wonderful guy and addressed all the issues necessary Very good service More

by BETTERBEEF
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your feedback, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review.

March 06, 2024

We live in Birmingham and bring our G550 to Mercedes Benz of South Mississippi for service, they have always taken great care of us. More

by RHENSELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
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March 05, 2024

Awesome ! The best service department ever! So nice to work with! Professional, accommodating, and friendly More

by jmlslp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your kind words, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2024

See answer to 1st question. Poorly handled. And had to pay almost $1k to get a $75 oil change. More

by selenawarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Report | Print
March 04, 2024

Above and beyond Customer service is tough notch. The staff really went above and beyond More

by arodolfich.ar
Recommend Dealer
Yes
Employees Worked With
James
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

We are very pleased to hear that our staff went above and beyond! Thank you for your business and we look forward to seeing you on your next visit. Be safe on the road!

February 29, 2024

Good service. Lots of attention to detail. Lots of help. Not overbearing Good to work with More

by GPPATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton Eiler, Peyton Eiler
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your feedback! A service that strikes the right balance between being attentive and giving customers space is crucial for a satisfying experience. Working with professionals who respect your needs and preferences without pressuring you can significantly enhance your satisfaction and likelihood of returning or recommending the service to others.

February 28, 2024

Good experience. Dealership did what was agreed upon. Took a long putting the deal together and working through finance. More

by CAMERONKERSHAW
Recommend Dealer
Yes
Employees Worked With
Heather Fain, Heather Fain
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February 28, 2024

Very professional and a willingness to assist in all aspects of customer service. A service that will make you come back. More

by POWE.OLLIE
Recommend Dealer
Yes
Employees Worked With
Mike and Mr. Biggs
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your feedback, it sounds like your experience at the dealership was generally positive, with the dealership upholding their end of the agreement, which is always a good foundation for customer satisfaction. We apologize about the length of time it took to finalize the deal.

February 28, 2024

Good customer service experience ? ? Very helpful, they did a great job ?? Thank you More

by Waseemottallah
Recommend Dealer
Yes
Employees Worked With
Very good
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Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for a 5-stare review! It's always great to hear when our customers have an excellent experience.

February 28, 2024

My service experience at Mercedes-Benz of South Mississippi is always pleasant. Mike, my service representative, is knowledgeable, professional, and extremely friendly. No one looks forward to car More

by Darrinrivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Report | Print
Mar 06, 2024 -

Mercedes-Benz of South Mississippi responded

We are so happy your service experience at Mercedes-Benz of South Mississippi has been exceptionally positive, thanks in large part to your service representative, Mike. Having a knowledgeable, professional, and friendly point of contact can indeed transform routine maintenance into a much more agreeable experience. It's great to hear that Mike consistently ensures each visit is pleasant for you.

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