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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

June 18, 2020

The service that you get from Mercedes-Benz of South Mississippi is exceptional. Billy Herbert is a Star. They really make you feel as though you are part of their family. More

by rjamesrafferty
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jun 18, 2020 -

Mercedes-Benz of South Mississippi responded

Dear rjamesrafferty, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you always have an awesome experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy

June 17, 2020

I always have great service at MBOSM. Mike Rhea is really great and he makes sure that my three Mercedes are ready to go and he answers all my questions no matter how many times I call. Additionally, More

by TTBLAMBERT
Recommend Dealer
Yes
Employees Worked With
Ron Weyer, Steven Biggs, Billy Herbert, Mike Rhea
Jun 18, 2020 -

Mercedes-Benz of South Mississippi responded

We are very happy to hear that Mike and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We make it easy #RayBrandt

June 17, 2020

I came in and was immediately greeted and taken care of. The MB staff took care of my cars issues and had me back on the road! More

by NZ_SLD
Recommend Dealer
Yes
Employees Worked With
Taylor Glass, Mike Rhea, Carlos Watson
Jun 18, 2020 -

Mercedes-Benz of South Mississippi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of South Mississippi, we look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

June 16, 2020

It is always a pleasure when I visit Mercedes Benz of South Mississipi. Heather is extremely helpful and kind as well the Sales staff and fin More

by Jules
Recommend Dealer
Yes
Employees Worked With
Adam Shackleford, Susan McCormick, Stephen Furney, Heather Fain
Jun 16, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you so much, Jules, for choosing Mercedes-Benz of South Mississippi! Congrats on your new purchase, and let us know if we can be of any more assistance! We make it easy #RayBrandt

June 16, 2020

It is without hesitation that I share my review regarding the Mercedes Benz of South Ms. I can’t begin to express my sincere gratitude for the exceptional and personal care given to me by Mr Bil More

by patriciaperryharvey
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jun 16, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you, Patricia, for taking the time to share your thoughts on working with our team. We're glad to hear Billy delivered such a great experience! We make it easy #RayBrandt

June 16, 2020

Awesome experience and accolades to Mr Bobby Herbert for assisting me in my car cate needs! Thanks for the ATeam efforts and timely service done! I refuse to take my car anywhere else to be serviced except More

by patriciaperryharvey
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jun 17, 2020 -

Mercedes-Benz of South Mississippi responded

Hello, We truly appreciate the opportunity to do business with you and let us know if we can be of further assistance. We make it easy #RayBrandt

June 16, 2020

Great service. Very polite. Completed right on schedule. Very expensive. Replaced the battery for $360. Won’t go back unless absolutely necessary unless warranty work. More

by BARBDIDO
Recommend Dealer
No
Employees Worked With
Mike Rhea
Jun 19, 2020 -

Mercedes-Benz of South Mississippi responded

I am glad we were able to get your vehicle back on the road and meet the promised time frame. We guaranty all of our work and know that battery will last you a while, in fact we have a 2 year replacement warranty on it. We hope to see you back anytime you need us!

June 15, 2020

The service was great. Billy kept me advised as to what he was doing and after completing the service he advised me as to what would need to be completed at tv he next service. More

by WENONAHENDERSON
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jun 16, 2020 -

Mercedes-Benz of South Mississippi responded

It's great to hear that Billy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of South Mississippi! We make it easy #RayBrandt

June 13, 2020

Acceptable Great service..,Billy very good...However...I object that the staff is not wearing face masks...shows total disrespect for customers, I think that is More

by TBAERII
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jun 13, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate your honest feedback and will share your comments with our team. Please don't hesitate to reach out to us directly if you would like to discuss your concerns. We hope to see you again here at Mercedes-Benz of South Mississippi! We make it easy #RayBrandt

June 13, 2020

Quick and easy service. No problems noted and took care of my concerns. A car wash would have been appreciated. They usually do that, but not this time. Perhaps short staffed. Hopefully next time More

by KELLE.TURNER
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jun 15, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We make it easy #RayBrandt

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