Mercedes-Benz of South Mississippi
D'Iberville, MS
Filter Reviews by Keyword
By Type
Showing 2,805 reviews
They have been doing a great job for my family. We have been using this dealership for about 5 years and they are like family to me. been using this dealership for about 5 years and they are like family to me. More
Professional and caring towards their customers Excellent service departments. I would recommend them to family and friends They try to accommodate me with my wired work schedule Excellent service departments. I would recommend them to family and friends They try to accommodate me with my wired work schedule More
The Dealership did not please me on this service. I need tire monitor sensors and I was told by the dealership that my sensors were fine. Before I went to the Mercedes Service Dept., I went to Firestone and tire monitor sensors and I was told by the dealership that my sensors were fine. Before I went to the Mercedes Service Dept., I went to Firestone and had them to check out the issue and they informed me that I had two monitors bad and needed to be replaced. I was having two tires replaced and an alignment with Mecedes, so I thought that I would have them replaced at the Dealership. Pick up the car after all services were completed and got twenty minutes into my drive home and the TPS monitor sensors indicator light appeared again. I went back to Firestone and they fixed the problem with no additional charges. I was expecting this to happen when Mecedes checked it out. It appears that I am receiving accurate services elsewhere. More
The staff was friendly. Was greeted when i arrived. Great customer service. Mike answered all my questions. Car was fixed in a timely manner thx Great customer service. Mike answered all my questions. Car was fixed in a timely manner thx More
The best service I have ever received in a service department. Billy is always very knowledgeable and helpful. He goes beyond the extra mile. I will continue to purchase or lease Mercedes vehicles department. Billy is always very knowledgeable and helpful. He goes beyond the extra mile. I will continue to purchase or lease Mercedes vehicles because of this service department. More
I love this dealership. I had the A service. I miss the vacuum and car wash. Hope it comes back after COVID 19. My service person is Billy Hebert. Always very busy but always very nice to his customers vacuum and car wash. Hope it comes back after COVID 19. My service person is Billy Hebert. Always very busy but always very nice to his customers More
Didn’t have a loaner car when I requested my services. Normally that’s not a problem, but this time it was. Other then that, the service is good! Normally that’s not a problem, but this time it was. Other then that, the service is good! More