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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

October 13, 2023

Its because of service advisors like Paul Obannon that keeps me coming back to this dealership More

by richieone56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dent, Paul O'Bannon
Oct 19, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share feedback about your visit with us! We're very glad to hear that our team, especially Paul, left a positive impression on you with their helpful and friendly service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your trust and loyalty and look forward to seeing you on your next visit!

October 12, 2023

Great service, took us straight in and attended to our needs. Very reassuring regarding the issue with our vehicle. More

by ROSIEWILLIAMS9472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Oct 13, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share feedback about your visit with us, Rosie! We're very glad to hear that our team left a positive impression on you with their accommodating and diligent service. Your satisfaction means everything to us, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and are grateful you chose Mercedes-Benz of SM for your vehicle needs. We hope to assist you again in the future!

October 12, 2023

The dealership has great service and the work is high quality. I was able to leave the car after hours as well. When I had not heard anything concerning status on my service, I called and got a response More

by DEONMGREENJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Cassandra Foreman
Oct 19, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you so much for sharing feedback about your visit with us. We love to hear that our commitment to excellent service and professionalism resonates with your experiences at Mercedes-Benz of SM. Our team works diligently to ensure every customer leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your five-star review, and we're here for you anytime you need us in the future!

October 10, 2023

Customer service was first class. They responded promptly through text message. Great job Mercedes Benz More

by KENNYMORAN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Oct 16, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share your positive feedback with us. We're delighted to hear that our customer service met your expectations and that you appreciated our prompt text message communication. At Mercedes Benz of SM, we aim to provide a top-tier experience for all our customers. Your kind words serve as a testament to our team's dedication and commitment. We look forward to assisting you again in the future and appreciate your trust in our dealership!

October 10, 2023

Awesome service…favorite dealer I would definitely recommend to anyone. The representative was courteous informative and friendly More

by Tigrateegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul O'Bannon
Oct 16, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking a moment to share your wonderful feedback with us. We're very glad to hear that our dealership stands out as your favorite and that our representative left a lasting positive impression on you. We strive to provide not just exceptional service, but also a welcoming and informative environment. Your recommendation means a lot to us and serves as a testament to our team's dedication. We value your trust and look forward to the opportunity to serve you again in the future. Thanks again for choosing Mercedes-Benz of South Mississippi!

October 10, 2023

Mike is extremely organized, courteous & professional. He made sure I had a loaner vehicle while my AMG was properly being worked on…I can’t tell what a convenience that was my daily activities. It’s the More

by Ncksholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Oct 16, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share such positive feedback about your experience with Mike at our dealership. We are thrilled to hear that Mike's organized, courteous, and professional approach stood out to you. Prioritizing our customers' needs and ensuring a smooth service process is fundamental to our commitment to excellence. We completely agree—it's often the little things that make a big difference. We appreciate your kind words. Thank you for choosing Mercedes-Benz of SM, and we look forward to serving you again in the future!

October 10, 2023

I had a flat tire on a Friday and had my car towed to South MS Mercedes in Diberville. I was called the next morning (Saturday) and told my tire had to be ordered and would be in Monday. I didn’t hear an More

by miss.sam_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Israel, Greg Dent, Mike Rhea
Oct 10, 2023 -

Mercedes-Benz of South Mississippi responded

Please contact me to discuss this issue Larry Ledford service Director 228-265-9185

October 08, 2023

This is a good dealership, helpful staff especially james throughout the process of looking at cars ! More

by sheena
Recommend Dealer
Yes
Employees Worked With
James Newkirk
Oct 13, 2023 -

Mercedes-Benz of South Mississippi responded

We truly appreciate your positive feedback! James and the rest of our team at Mercedes-Benz of SM are dedicated to ensuring every customer feels supported throughout their car journey. We're thrilled that you found our dealership to be helpful during your visit, and we aim to consistently deliver such experiences. We look forward to serving you again in the future. Safe and happy driving!

October 06, 2023

Service department staff was courteous and professional. Was helpful with describing service procedures and pricing. More

by ITEACH3RD39466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Heather Fain
Oct 11, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you so much for your positive review. We love to hear that our commitment to excellent service and professionalism resonates with your experiences at Mercedes-Benz of SM. Our team works diligently to ensure every guest leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty, and we're here for you anytime you need us in the future!

October 06, 2023

Staff is very courteous, willing to assist you in any way. Actually I had to come back to get something out of the car and Mike went and found it and put it in the loaner car for me. More

by OHME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Oct 11, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your positive experience with us! We're pleased to hear that our team, especially Mike, went the extra mile to assist you during your visit to Mercedes-Benz of SM. It's moments like these that truly embody our commitment to providing top-tier customer care. We're always here to help and ensure you have a seamless experience at our dealership. We appreciate your trust and look forward to serving you again in the future! Safe travels!

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