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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

October 25, 2023

I love my little Eggie. ..MBSM has always been the best Mercedes dealer from New Orleans to Destin! More

by DEBALYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Vargas
Oct 30, 2023 -

Mercedes-Benz of South Mississippi responded

We're absolutely thrilled to hear about your vehicle! It's always our goal to provide the best experience for our customers, and we're so pleased to know we stand out as your top choice between New Orleans and Destin. We deeply value your trust and loyalty to our dealership. Your kind words truly resonate with our commitment to excellence and our passion for the Mercedes brand. Here's to many more journeys with your beloved Eggie! Safe travels and thank you for choosing us!

October 25, 2023

This was my 1st mercedes purchase in over 20 years, and I must say Steven Biggs made this a very pleasant experience. I will recommend him as the Dion prime time of cars. More

by Tomcataqdttr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Steven Biggs
Oct 30, 2023 -

Mercedes-Benz of South Mississippi responded

It's such an honor to hear that you chose us to assist you in your return to the Mercedes family after two decades, and even more so that Steven played a key role in making your experience memorable. Being compared to "Dion prime time" speaks volumes about the caliber of service Steven provides! We pride ourselves on our dedicated team, and it's fantastic to hear that Steven's expertise and care truly shone through. Your recommendation is deeply appreciated, and we look forward to serving you in the years to come. Thank you for being a part of the Mercedes-Benz of South Mississippi family. Safe and luxurious travels in your new Mercedes!

October 24, 2023

The service was amazing! The team is professional. They provided options and "no" never entered the discussion! More

by Pleased in Denham Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The wonderful technician who put on the new tire at the end of the day!, Mike Rhea
Oct 27, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you so much for the glowing feedback! We take immense pride in our dedicated team and their commitment to offering solutions tailored to our customers' needs. It's heartening to hear that our "can-do" attitude stood out during your visit. We always strive to rise above challenges and ensure our customers leave satisfied. Your kind words motivate us even more, and we can't wait to assist you again in the future. We appreciate you choosing Mercedes-Benz of South Mississippi for your automotive needs, and safe journeys ahead!

October 21, 2023

Outstanding Service Department, Service Consultant Cassandra Foreman was relentless in assisting me during my Service visit . Checking through out the Day to See if I was doing ok and keeping me infor More

by tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman
Oct 24, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share your feedback. It's wonderful to hear that Cassandra provided you with outstanding assistance throughout your service visit. We take pride in our team's dedication to keeping our customers informed and comfortable. We're glad you enjoyed the waiting area and our displayed Mercedes merchandise. It's also heartening to know that interactions with our sales team added value to your visit. We strive for every experience to be as enjoyable as yours, and we're looking forward to assisting you in the future. Safe travels!

October 21, 2023

Amazing service great ppl amazing team know how to take care of us love them More

by rashad509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nunnery, Greg Dent, Mike Rhea, Heather Fain, Paul O'Bannon, Cassandra Foreman
Oct 24, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for your glowing review! We're absolutely thrilled to hear that our team at Mercedes-Benz of South Mississippi was able to provide you with top-tier service. It's our priority to ensure that every customer feels valued and taken care of. Your kind words and appreciation truly mean a lot to us. Knowing that our team's efforts have left such a positive impression on you reinforces our commitment to excellence. We look forward to seeing you again and continuing to provide the same level of service you've come to love. Safe travels!

October 20, 2023

Paul in Service always takes good care of us! His customer service is excellent!! Service Dept is great too! More

by msriverat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul O'Bannon
Oct 24, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for your wonderful feedback! We're thrilled to hear about your consistent positive experiences with Paul and our Service Department. Paul exemplifies the commitment we have to our customers, and it's always rewarding to hear such glowing reviews about our team members. Ensuring that every visit is a pleasant one is a priority for us. Your trust in our team to care for your vehicle is deeply appreciated, and we're excited to continue delivering excellent service to you in the future. Safe driving!

October 19, 2023

This dealership offers outstanding customer service and professional technicians who repair your vehicles. They are very knowledgeable, helpful and proficient. More

by 6BUTLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nunnery, Greg Dent, Mike Rhea, Heather Fain, Paul O'Bannon, Cassandra Foreman
Oct 19, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share your experience with us! We're very glad to hear that our team left a great impression on you with their professionalism and excellent service. Your satisfaction is very important to us, and we're pleased we were able to exceed your expectations. We appreciate your kind words and are grateful you chose Mercedes-Benz of SM for your automotive needs. We look forward to assisting you again on your next visit!

October 16, 2023

The men and ladies kept me in the loop throughout the entire process and helped. More

by Alicia.Batista21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dent, Paul O'Bannon
Oct 16, 2023 -

Alicia.Batista21 responded

Thank you

Oct 23, 2023 -

Mercedes-Benz of South Mississippi responded

Alicia, thank you so much for your positive review; we appreciate your feedback. We're very glad to hear that our team kept you informed throughout the entire process. Communication is vital, and we aim to provide transparency to all our customers. Thank you for choosing Mercedes-Benz of South Mississippi for your vehicle needs, and we look forward to assisting you again in the future!

October 14, 2023

Exceptional service and professional staff as always. Mike Rhea made sure everything was taken care of and kept me well informed. Thanks again for all that you do. More

by Mercedes Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nunnery, Greg Dent, Mike Rhea, Paul O'Bannon
Oct 19, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share your positive experience with us. We are very pleased to hear that our team took such great care of you and your vehicle during your visit. We appreciate you choosing Mercedes-Benz of South Mississippi for your vehicle needs, and we look forward to assisting you again in the future!

October 14, 2023

From start to finish the service was impeccable. I thought I would be without my car for a day or so, yet within hours I had my car again. The service was completed thoroughly and they washed the ca More

by William Fell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly , Ashley Nunnery, Mike Rhea
Oct 19, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you so much for your wonderful review, William. We're very glad to hear about your positive experience with our service department and how we were able to get your car back to you in a timely manner. Our team always strives to provide top-notch service, and it's great to know we hit the mark with you. We appreciate the recognition for our professionalism and dedication. Thank you for choosing Mercedes-Benz of SM, and we look forward to assisting you again in the future!

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