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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

November 22, 2023

Very helpful and friendly. Went out of their way to help us when we were traveling from Texas and AC went out. Highly recommend. More

by dianeleckich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Paul O'Bannon
Nov 27, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your experience with Mercedes-Benz of South Mississippi. We are very pleased that our team was able to assist you efficiently, especially during your travels from Texas. Knowing that we could help when your AC went out and make your journey more comfortable is incredibly rewarding for us. We strive to provide exceptional service, and it's heartening to know we have earned your high recommendation. If you're ever in the area again or need further assistance, please don't hesitate to reach out. Safe travels, and thank you for choosing us!

November 22, 2023

Nice and friendly great work on my vehicle will recommend to others for repairs and service More

by ADS313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nunnery, Greg Dent, Mike Rhea
Nov 27, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for taking the time to share your positive experience with our service department! We're very glad to hear that our team took great care of you and your vehicle during your visit. Your five-star review and recommendation are greatly appreciated, and we are grateful you chose Mercedes-Benz of South Mississippi for your automotive needs. We look forward to assisting you again in the future!

November 19, 2023

It's was great. The was real fast and convenient. I highly recommend the customer service. More

by JERRICAYOUNG
Recommend Dealer
Yes
Nov 20, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you so much for your positive review of Mercedes-Benz of South Mississippi! We're very glad to hear that you found our service to be fast and convenient. High-quality customer service is something we strive for every day, and it's rewarding to know that we've lived up to your expectations. We appreciate your kind words, and your recommendation means a lot to us. We look forward to continuing to provide you with great service in the future!

November 19, 2023

Mike and his team are are very good at what they do and honest! A plus! More

by EKIMSLATER
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Nov 20, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your positive experience with Mike and the rest of our service team at Mercedes-Benz of South Mississippi! We take pride in our commitment to honesty and exceptional service, so it's wonderful to hear that our efforts are resonating with our customers. Your A-plus rating means the world to us. We look forward to continuing to meet and exceed your expectations in the future. We appreciate your kind words and choosing us for your automotive needs!

November 18, 2023

Outstanding services from folks who genuinely care about my satisfaction. Alexandra was most pleasant and knowledgable. More

by john.molaison
Recommend Dealer
Yes
Employees Worked With
Alexandra
Nov 20, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your positive experience with Mercedes-Benz of South Mississippi! We are so pleased to hear that you received outstanding service from our team, particularly from Alexandra. Her pleasant demeanor and knowledge are key aspects of the high-quality customer care we strive to provide. Knowing that our team's genuine concern for your satisfaction shone through is incredibly gratifying. We look forward to continuing to meet and exceed your expectations in all your future visits. Thanks again for choosing us for your automotive needs!

November 17, 2023

Greg Dent was and is extremely helpful. He got me in quickly and took care of my issues More

by NANCY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dent
Nov 17, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your positive experience with us! It's wonderful to hear that Greg provided you with swift and efficient service. We pride ourselves on being attentive and responsive to our customers' needs, and it's great to know Greg exemplified these values. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your kind words and are grateful you chose us for your automotive needs. We look forward to serving you again at Mercedes-Benz of South Mississippi!

November 17, 2023

Over pricing of repairs. Looks like Mercedes-Benz is a replacement shop rather than a repair shop. You guys were charging me over $7,000 for a transfer case that only had a More

by jebrown917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rhea
November 17, 2023

Wasn’t able to resolve issue with my car after two trips in shop . Disappointed More

by mhennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rhea
November 16, 2023

Everyone is very helpful. I was in from out of town and was able to bring my car in the same day. Fast service. More

by LEAH.GUEPET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dent
Nov 16, 2023 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your positive experience with Mercedes-Benz of South Mississippi! We're very glad to hear that our team was able to accommodate your needs promptly, especially while you were visiting from out of town. Providing fast and helpful service is something we take great pride in. We hope to be your go-to dealership whenever you're in the area. Safe travels, and we look forward to serving you again in the future!

November 14, 2023

Outstanding service and overall experience. My wife loves her SUV. Steven is very professional and extremely knowledgeable. I’d highly recommend him and MBSM to anyone in the market for a vehic More

by DTOBIASIII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Steven Biggs
Nov 16, 2023 -

Mercedes-Benz of South Mississippi responded

Congratulations! It is wonderful to hear that Steven and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi!

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