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Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
542 Reviews

542 Reviews of Mercedes-Benz of South Bay - Service Center

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August 08, 2023

This dealership was organized and clean. Everyone was friendly and attentive. I only attend this dealership. More

by Raquel.young09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Aug 11, 2023 -

Mercedes-Benz of South Bay responded

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 03, 2023

Brad was awesome as usual. He made sure to get our vehicle in and serviced quickly. thighly recommended! More

by ceypers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Parker
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Aug 07, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

The customer service received by the designated Service Advisor Emily was exceptional from beginning to end. I highly recommend Mercedes Benz of South Bay for all MB servicing needs. More

by c_ramirez19
Recommend Dealer
Yes
Employees Worked With
Emily, Sam,
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Aug 07, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Very thankful for Amilcar, my service manager. He was very nice & went the extra mile to help me. I was able to get my car serviced & a courtesy car with no problem More

by Lori Colson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia, and the ladies at the cashier desk. Very nice
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Aug 01, 2023 -

Lori Colson responded

Thank you Amilcar Mejia and all the service attendants that help when you pull up. Everyone is always very nice and polite. It’s not a headache when I have to deal with my car service.

Aug 07, 2023 -

Mercedes-Benz of South Bay responded

Hi Lori, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

I had a great and fast service. Natalie my service advisor was so helpful and friendly. Thank you! More

by maggiesamaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
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Aug 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

I have been a customer and bought several car from South Bay, Ms. Solis is one of the best service rep I have ever dealt with!!! Rev. Eddie Royal, Sr. More

by rev_eddie_royal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Report | Print
Aug 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Professional. Everyone nice. Sonia, my person, great and very knowledgeable. Service great. Thanks to all. More

by msmonica82@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia. Car loaner. Others
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Aug 03, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 27, 2023

Easy to bake an appt and Almicar was excellent and very specific re cost and delivered when promised More

by Goalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almicar
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Jul 31, 2023 -

Mercedes-Benz of South Bay responded

Hi Goalie, thank you so much for your positive comments about Mercedes-Benz of South Bay! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2023

Frank was very helpful an professional. The work was done very quickly. I was treated with respect and custody . This is my second time needing service to my car and both times I would ra More

by bshmcochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Jul 28, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

July 22, 2023

They were all very helpful and nice I know there job is to sell you a car More

by kennbryson1911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monika Travis
Report | Print
Jul 26, 2023 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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