Mercedes-Benz of South Bay - Service Center

They take a very super long time to service me even when I have an appointment. Other than that some of there policies should accommodate the extended warranty!! Like loaner vehicles should be granted to AL I have an appointment. Other than that some of there policies should accommodate the extended warranty!! Like loaner vehicles should be granted to ALL customers instead of having to rent from their 3rd party. That’s sucks staff are well it is what it is lol More

Service is absolutely amazing my service rep did everything he promised in a very timely manner. everything he promised in a very timely manner. More

As always, Brad was great! He was extremely helpful providing the information I needed to make the right decision about the service my car needed. I will keep on making appoint He was extremely helpful providing the information I needed to make the right decision about the service my car needed. I will keep on making appointments to see him regarding the service for my car. The service on the car was very professionally done, and I even got a video showing the repairs done to my car! More

The dealership continues to let me down! I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. More

El personal es muy eficiente, las personas que atienden muy simpáticas, es el mejor deLer. muy simpáticas, es el mejor deLer. More

Very satisfied with the service of my car and the Service Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou More

The operation of service is not very efficient. Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible t Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible to the luxury brand name. Apparently they need more hospitality training. More

We have been very happy with Mercedes Benz of South Bay. Mercedez Loaner department is excellent. No problems with service department. Our service advisor Sonia G is awesome. She keeps you up to date on y Mercedez Loaner department is excellent. No problems with service department. Our service advisor Sonia G is awesome. She keeps you up to date on your car being serviced from day 1. Very dependable service. More

Very efficient and service writer was very kind. Waiting area is nice and comfortable with amenity. Waiting area is nice and comfortable with amenity. More

I have always enjoyed working with this dealership because of the high quality of the sales & service Departments. because of the high quality of the sales & service Departments. More