Mercedes-Benz of South Bay - Service Center

Professional way! But no announcement about promotion?! It’s part of service, isn’t it I received letter though, could not use it due no reminding It’s part of service, isn’t it I received letter though, could not use it due no reminding More

Great friendly and fast service. Drop off was a little confusing no one came out to meet me. I had to go in and find someone to help me confusing no one came out to meet me. I had to go in and find someone to help me More

OUTSTANDING SERVICE! I've been to MBz of Calabasas, Beverly Hills, Manhattain Beach and Santa Monica's W.I. Simonson - BUT - gotta say, Mercedes-Benz of South Bay is by far my DEALER-OF-CHOICE WHEN IT Beverly Hills, Manhattain Beach and Santa Monica's W.I. Simonson - BUT - gotta say, Mercedes-Benz of South Bay is by far my DEALER-OF-CHOICE WHEN IT COMES TO SERVICING MY VEHICLES. I will never go anywhere else! My service advisor, Frank Perri, could/should teach a master-class on Customer Service to every other advisor out there. True - He may be a bit car-crazy but especially when it comes to Mercedes-Benz! If fact, nearly every service visit becomes a mini lesson about my car and the brand itself. I always seem to leave that service bay a little more confident about the quality of the brand, happier about my purchase for certain and definitely always super grateful to my fantastic service advisor (FRANK) who has somehow been able to instill within me his own level of enthusiasm, professionalism, integrity and excellence when it comes to caring for my car. I now share his values! How does this happen?! Love what you do! People make a company. Frank Perri is an amazing ambassador for Mercedes-Benz of South Bay and we are all blessed to have him. Just sayin' More

I am pleased of d way I was treated when I had a car service, good area to wait, d advisor Naomi Gutierrez was very accommodating & good ample time of waiting while having my car serviced & happy that I service, good area to wait, d advisor Naomi Gutierrez was very accommodating & good ample time of waiting while having my car serviced & happy that I got d good service that my car needed, also happy that my car got cleaned-up & vacuumed, thx for that! More

Great experience as always. Brad Parker is our service rep and he always does such a great job and goes above and beyond. We literally took both of our cars on a 1+ hour drive to get them serviced at this rep and he always does such a great job and goes above and beyond. We literally took both of our cars on a 1+ hour drive to get them serviced at this dealership because Brad is such a rock star and always takes care of the vehicles needs in such a timely and expedited way. Keep up the amazing work and Brad should be promoted! More

Believe service was great. Got complimentary car wash too. Detailed list of services and items. Clean dealership. Was quick in dropping the car. Got ride back to my home then back to pick my car. too. Detailed list of services and items. Clean dealership. Was quick in dropping the car. Got ride back to my home then back to pick my car. More

Efficient and responsive. Thanks Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thank you thanks again thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thank you thanks again thanks thanks thanks thanks thanks More

Nice and clean appearance, however, organization and communication needs to improve. I’m often left standing outside with everyone looking at me and walking right by without saying a word. The funny thi communication needs to improve. I’m often left standing outside with everyone looking at me and walking right by without saying a word. The funny thing is that it’s always the same young black guy who assists me and finds the person who I have my appointment with. More

I don't write reviews, I have answered your questions. More

My service was easy to schedule. The staff was very professional, friendly, and knowledgeable. All maintenance was completed as explained and timely. Will definitely return for service. professional, friendly, and knowledgeable. All maintenance was completed as explained and timely. Will definitely return for service. More