Mercedes-Benz of South Bay - Service Center

To be honest, I wouldn’t recommend it to any of my families. I was not happy with the service families. I was not happy with the service More

This dealership is immaculate, everybody is very professional and there is a sense of urgency to understand and convey your needs with everyone involved. I only need to speak with my service repres professional and there is a sense of urgency to understand and convey your needs with everyone involved. I only need to speak with my service representative, Pablo Moreno, once before everyone involved with my car knows what I want and what I need. They achieve a perfection of service that stands on its own. More

Visiting Frank Perri is like visiting Uncle Frank! There are problems, but they always result in conclusions. are problems, but they always result in conclusions. More

Always a great experience working with these folks, fast effective and helpful. I’ll be back! Thank you effective and helpful. I’ll be back! Thank you More

Frank always does a great job. And I schedule my appointment directly with him so he always knows I’m coming. appointment directly with him so he always knows I’m coming. More

Everyone there is very attentive ! It’s super clean all the time! Service Department very helpful ! the time! Service Department very helpful ! More

Most recent service was 5 star, especially for my service tech Pablo. He took good care of me, complied with my concern, was communicative and helpful. He texts updates and therefore is reachable directly tech Pablo. He took good care of me, complied with my concern, was communicative and helpful. He texts updates and therefore is reachable directly via text or phone. Thats important to me as co9mmunication has been a bit of a weak suit at MBZ South Bay. More

I’m very disappointed on your team, 11 days to return my car, wrong diagnostics, varitas guarantee scam. And over charges in rental car. Shame car, wrong diagnostics, varitas guarantee scam. And over charges in rental car. Shame More

Excellent , efficient service. Service rep Frank Perri was helpful, as always, and took good care of me. He explained my questions. Loaner car checkout and check back in was fast. was helpful, as always, and took good care of me. He explained my questions. Loaner car checkout and check back in was fast. More

Waiting almost 2 wks for a call back regarding parts needed. Have called at least 5 or 6 times and left messages for a call back and calls have not been returned by your dealers service department. A re needed. Have called at least 5 or 6 times and left messages for a call back and calls have not been returned by your dealers service department. A return called would be appreciated. Would like to know status of More