Mercedes-Benz of South Bay - Service Center

fast, efficient, courteous, prompt, will be using the same dealership and ok to recommend to people same dealership and ok to recommend to people More

Love service with April team and Hans. Best update, communicate, good advise, and friendly. They make sure customers happy. Thanks. Best update, communicate, good advise, and friendly. They make sure customers happy. Thanks. More

I always have a positive experience when getting my car serviced. Brad Parker is awesome, he explains everything in detail including the estimated time of service. The dealership in general is staffed wi serviced. Brad Parker is awesome, he explains everything in detail including the estimated time of service. The dealership in general is staffed with professional employees, who are pleasant and who seem to care about the customer. I would recommend MB of South Bay to all of my family and friends. More

Everything was done quickly and correctly. The car was also cleaned well and they didn't try to upsell me anything after the routine service. The car was also cleaned well and they didn't try to upsell me anything after the routine service. More

Convenient I never to wait long for service accommodates me with ride home and pick prompt service. me with ride home and pick prompt service. More

Easy to get convenient appt. Frank Perri always does a great job explaining what needs to be done and makes suggestions on future service. Loaner program good. Service done on ti Frank Perri always does a great job explaining what needs to be done and makes suggestions on future service. Loaner program good. Service done on time. More

Excellent customer service and satisfaction! Knowledgeable advisors to handle all your service needs. I recommend Mercedes Torrance! Knowledgeable advisors to handle all your service needs. I recommend Mercedes Torrance! More

My service appointment went smoothly. I was out in a little over an hour for a 10k mile check up with complimentary wash. The dealership didn’t have record of my appointment but they stil I was out in a little over an hour for a 10k mile check up with complimentary wash. The dealership didn’t have record of my appointment but they still got me in and out quickly and at a reasonable cost after applying my coupons. More

My service writer, Naomi was friendly and very professional. Got our RV back a day earlier than promised. professional. Got our RV back a day earlier than promised. More

Their service staff is understaffed. A service technician told me that. Trying to talk with someone is impossible. I left 3 messages with April, Service Manager and never got a return A service technician told me that. Trying to talk with someone is impossible. I left 3 messages with April, Service Manager and never got a return call. . Finally I drove to the dealership and showed my concerns to an advisor who had no clue how to resolve it. Needless to say not happy. More