Mercedes-Benz of South Bay - Service Center

This dealership is wonderful. Everyone is very courteous and helpful and efficient. I had to bring my car in for service and also a buy out and I was treated very well. I love Everyone is very courteous and helpful and efficient. I had to bring my car in for service and also a buy out and I was treated very well. I love doing business with them. More

I could not be happier with Hans. My father was recently placed in hospice care, and when we came to visit him, we borrowed his car and needed emergency service, so we had some uniqu My father was recently placed in hospice care, and when we came to visit him, we borrowed his car and needed emergency service, so we had some unique needs, priorities, and requests. Hans was sympathetic and tried very hard to balance the suggestions from the service technicians with our requests. He kept us informed, turned in our smog check to the DMW, and when we found ourselves unable to pick up the car when it was ready, he made special arrangements with Apryl to have our car delivered to our hospice location, even though they weren’t staffed for that right now. Hans went over and beyond the scope of normal service to assist us during this stressful time of need, and his efforts meant the world to us right now! More

My service advisor Amilcar is the best. He took care of all my car needs every time and always delivers. He took care of all my car needs every time and always delivers. More

Although I made my appointment a week in advance it still took 48 hours for the service department to perform a routine service A. took 48 hours for the service department to perform a routine service A. More

We brought the GLS in on March 9th and Amilcar Mejia listened and to the issues, specifically the passenger side window and was able to find and repair the problem. Always very responsive and happy to a listened and to the issues, specifically the passenger side window and was able to find and repair the problem. Always very responsive and happy to assist! More

Always very satisfied with the work and maintenance performed by Mercedes-Benz of South Bay. My customer service rep is always very courteous and helpful. performed by Mercedes-Benz of South Bay. My customer service rep is always very courteous and helpful. More

Sprinter Van Mechanics only work Monday thru Friday which is very inconvenient for small business owners. Also, it did not help that I had scheduled an oil change and this service was unavailable at the tim is very inconvenient for small business owners. Also, it did not help that I had scheduled an oil change and this service was unavailable at the time of my appointment which means I have to take another work day to bring my sprinter in. More

Customer service was excellent! Frank P is a wonderful person and very knowledgeable. I truly appreciate his great work! Frank P is a wonderful person and very knowledgeable. I truly appreciate his great work! More

Took my car in for service and dealt with Frank Perri. He did an excellent job. He did an excellent job. More

Steve Shimkus. Runs a first class Service department and Sonia Gonzalez. is his shining star.. They cannot do enough to help you. Highly recommend both Runs a first class Service department and Sonia Gonzalez. is his shining star.. They cannot do enough to help you. Highly recommend both More