Mercedes-Benz of South Bay - Service Center

What ever is wrong with your auto, they will find and fix it to customer like. it to customer like. More

Good customer service. High xxx repair costs. Appreciate the free coffee machine. Naomi was great High xxx repair costs. Appreciate the free coffee machine. Naomi was great More

I always have wonderful and attentive service from my South Bay Mercedes service advisor Natalie Duncan. South Bay Mercedes service advisor Natalie Duncan. More

Out standing Costomer service, nice welcoming and professional. No Costomer will ask for more, Frank Perri you have a smashing personality keep it up! professional. No Costomer will ask for more, Frank Perri you have a smashing personality keep it up! More

It's Efficiency and professionalism comes to mind. Pablo marino my service advisor is a 10 plus! Pablo marino my service advisor is a 10 plus! More

From the moment you are created by a friendly face you know you are in the right place! (Could be a slogan, no?) know you are in the right place! (Could be a slogan, no?) More

Natalie went all out to get spark pugs delivered from Long Beach as soon as it was discovered that South Bay Mercedes had a faulty set. Her attention to detail resulted in my being a happy customer. Her Long Beach as soon as it was discovered that South Bay Mercedes had a faulty set. Her attention to detail resulted in my being a happy customer. Her determination and diligence are an asset to the dealership and supports the principle of customer satisfaction. More

Very busy service department, but experienced excellent and fast service. Awesome service advisor. Will recommend. and fast service. Awesome service advisor. Will recommend. More

Always provides excellent service. Although, I left my car for service on 8/23, at 8:20 am., and the dealer had ran out of loaner cars. A woman from the company that you are using for Although, I left my car for service on 8/23, at 8:20 am., and the dealer had ran out of loaner cars. A woman from the company that you are using for the non-dealer loaners was very rude! She took me to the back of the office, where they have desks to assign the loaners. She was helping me, and she started chatting with another of their agents, and when I said “you are helping me she snapped at me and said “I’m helping both of you!” These people are being rude and unprofessional, and the dealer needs to look into that. Moreover, I was put into a white Toyota auto. I believe that if I purchased a brand new MB, just a couple of months ago, and for the last 12 years, I’ve had four leases, that I would be given a MB loaner. Therefore, those are two reasons for which I am unhappy with the dealership, More

My experience was timely and customer service was friendly. A loaner vehicle was provided and recommendations. friendly. A loaner vehicle was provided and recommendations. More