Mercedes-Benz of South Bay - Service Center

Good dealer but sometimes hard to get in to see an adviser. Parking area is often jammed. adviser. Parking area is often jammed. More

Everything done correctly, on time. Nice that they provided also a pickup from home service. Nice that they provided also a pickup from home service. More

South Bay MB dealership has consistently provided me with excellent sales and service, for many years and many beautiful cars! It’s great they keep a service record of my vehicles and most importantly my wa excellent sales and service, for many years and many beautiful cars! It’s great they keep a service record of my vehicles and most importantly my warranties. My satisfaction is their goal! More

The overall service department is customer service friendly. I also appreciated the clean refreshment area and bathrooms. The addes asset to the service department is my service representative Frank friendly. I also appreciated the clean refreshment area and bathrooms. The addes asset to the service department is my service representative Frank Perri. He is so knowledgeable and mist importantly honest. He truly cares about his customers and their vehicles. More

Extremely professional and well run business. From reservation to the service department everyone was very helpful. From reservation to the service department everyone was very helpful. More

Very good service. Good people and addresses the needs of my car. Kudos to my service Advisor Emily Solis, very approachable, very professional, she handle well my car Good people and addresses the needs of my car. Kudos to my service Advisor Emily Solis, very approachable, very professional, she handle well my car and very good communicator and she’s knowledgeable about the functions and parts of car to address my questions properly. More

I took in the car for concerns I had-some of the issues that happen are random occurrences. Those issues weren't duplicated at the dealership so that wasn't taken care of. Unfortunately for me! that happen are random occurrences. Those issues weren't duplicated at the dealership so that wasn't taken care of. Unfortunately for me! More

I had 4 tires replaced and wheel alignment done on my GLE 400. I dropped off the vehicle on a Monday about noon and it was ready about midday the next day. Transportation to home and back was provided via Ly 400. I dropped off the vehicle on a Monday about noon and it was ready about midday the next day. Transportation to home and back was provided via Lyft. I was kept updated and the whole process went quite smoothly. More

I’m satisfied with the way they took their time to make sure that my GLE 63 S was in perfect condition before I picked it up. sure that my GLE 63 S was in perfect condition before I picked it up. More

Everything was great , excellent loaner. Service advisor thorough. But the car wasn’t washed in a proper way. I always look forward to a polished vehicle after service. Windows water stain Service advisor thorough. But the car wasn’t washed in a proper way. I always look forward to a polished vehicle after service. Windows water stained overnight and no vacuum /wiped. Car drives great 👍 More