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Mercedes-Benz of South Bay - Service Center
Torrance, CA
542 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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542 Reviews of Mercedes-Benz of South Bay - Service Center
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February 09, 2023
They really take care of me and my car with excelency. They always find a way of fixing what the problem in no time. They always give me an option to pick the time of my appt. And the wait in no time too. They always find a way of fixing what the problem in no time. They always give me an option to pick the time of my appt. And the wait in no time too. More
by mnmroberts
Employees Worked With
Jacquelyn Mohl
February 06, 2023
I been buying all my cars from Mercedes-Benz South Bay for many years now and it’s always a pleasure. I’m very happy with all the crew, from service to management. Love it💛💚❤️ for many years now and it’s always a pleasure. I’m very happy with all the crew, from service to management. Love it💛💚❤️ More
by Pablo Santos Salaberriborda
Employees Worked With
Sonia Gonzales. Always a pleasure.
February 03, 2023
The dealership is well organized and well managed. Timely scheduling of service. Amilcar insured that the car would be available for an evening appointment. Timely scheduling of service. Amilcar insured that the car would be available for an evening appointment. More
by fdytrt
Employees Worked With
Amilcar
February 02, 2023
Amazing service! Chris my technician was awesome! He was very patient in his explanation of the what was recommended for my vehicle! Not to mention they have an amazi Chris my technician was awesome! He was very patient in his explanation of the what was recommended for my vehicle! Not to mention they have an amazing coffee machine! More
by Achienghollidaysr
Employees Worked With
Chris
February 01, 2023
Although I was disappointed that I had to bring my vehicle in for service with only 400 miles on it the service representative handled my issue, efficiently and didn’t waste any of my time vehicle in for service with only 400 miles on it the service representative handled my issue, efficiently and didn’t waste any of my time More
by gffac
Employees Worked With
Juan Raymundo
February 01, 2023
Chris, our service advisor gave us fantastic service. We were keep apprised as to service status on our car. Everything went as smooth as possible. We were keep apprised as to service status on our car. Everything went as smooth as possible. More
by edkambe
Employees Worked With
Chris Z
February 01, 2023
In two years of having car, the dealer has had it more than me. My car is a true lemon, very beautiful car but worst car I have ever owned. All the advisors are good but their not mechanics. Each time My than me. My car is a true lemon, very beautiful car but worst car I have ever owned. All the advisors are good but their not mechanics. Each time My car goes in, it's in the shop 2-3 weeks and within a couple weeks it's back in. The miles on my car is from their test drives? I think someone using my car for personal use.. I have never taken this car on a trip because I cannot trust it. For Two years this car on app said battery was bad & finally they just replaced it along with sensors? The work of mechanics are sad. Maybe you should send them all for training. I know alot has to do with so much software That they are unaware of fixing. Very sad Mercedes, I bought this car because I thought Mercedes was high end & in the market for so long that they would have there xxxx together but maybe its time for them to take a hard look at what's going on. I'm not the only one who is not happy with mercedes. More
by Lpznana
Employees Worked With
Juan reynaldo
