Mercedes-Benz of South Bay - Service Center

I go to south bay mercedes benz because of the expert advice of service advisor frank perry who is very knowledgeable and knows everything to know about mercedes vehicles. I have 3 vehicles that I servic advice of service advisor frank perry who is very knowledgeable and knows everything to know about mercedes vehicles. I have 3 vehicles that I service there and most of the staff is friendly. Unfortunately the biggest problem I see happening is they DO NOT have loaners and that is quite a disappointment when us consumers need a car to go to work. Why did this start happening recently? Kinda frustrating when we rely on our dealership to take care of its consumers. More

Excellent care! Above and beyond, by Emily! Highly recommended place to receive world class service. Above and beyond, by Emily! Highly recommended place to receive world class service. More

Great service and follow up from Pablo he got the car serviced and gave it back in great time serviced and gave it back in great time More

Had a recall on my 2012 ML 350 diesel . Got an appointment right away. Was treated very efficient and friendly from Brad my service person. During the time my car was in service I was kept Got an appointment right away. Was treated very efficient and friendly from Brad my service person. During the time my car was in service I was kept in the loop. The next day when I picked up my car, it was washed. I did not expect my car to receive a wash......I call this excellent service 👏 More

Juan my sprinter service advisor was amazing. Went above and beyond his to care for my needs and get the job done. Went above and beyond his to care for my needs and get the job done. More

The whole team was very warm and attentive when I purchased my vehicle, as well as when I got my car serviced. The service waiting area is comfortable, clean, and complete with refreshments. This mak purchased my vehicle, as well as when I got my car serviced. The service waiting area is comfortable, clean, and complete with refreshments. This makes any wait doable. I appreciate the staff at Mercedes South Bay. More

The service area was Clean the staff was prompt & friendly. Overall a pleasant experience. Until next time. friendly. Overall a pleasant experience. Until next time. More

The whole team did a great job, attending to all my requests. From the minute I drove in everyone was attentive. Mercedes-Benz of South Bay is the only dealer I go to. requests. From the minute I drove in everyone was attentive. Mercedes-Benz of South Bay is the only dealer I go to. More

My visits for services have been outstanding with my Advisor Christopher. Is honest and sincere. He keeps me updated throughout the day. Very professional. The staff are very friendly and helpful. From Advisor Christopher. Is honest and sincere. He keeps me updated throughout the day. Very professional. The staff are very friendly and helpful. From the greeter, porters, and cashier. Thank You all. More

Service is great our service advisor Natalie is always prompt and there when you need her. prompt and there when you need her. More