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Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
541 Reviews

541 Reviews of Mercedes-Benz of South Bay - Service Center

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February 02, 2024

Excellent care! Above and beyond, by Emily! Highly recommended place to receive world class service. More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 05, 2024 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

February 02, 2024

Great service and follow up from Pablo he got the car serviced and gave it back in great time More

by daraujo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo moreno
Feb 05, 2024 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2024

Had a recall on my 2012 ML 350 diesel . Got an appointment right away. Was treated very efficient and friendly from Brad my service person. During the time my car was in service I was kept More

by GabyinLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 05, 2024 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 06, 2024

Juan my sprinter service advisor was amazing. Went above and beyond his to care for my needs and get the job done. More

by Abes213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 08, 2024 -

Mercedes-Benz of South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. If you ever need help, just give us a call. Happy motoring!

December 17, 2023

The whole team was very warm and attentive when I purchased my vehicle, as well as when I got my car serviced. The service waiting area is comfortable, clean, and complete with refreshments. This mak More

by teacherdiva26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vroom, Jesse...??? in service department
Dec 19, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 11, 2023

The service area was Clean the staff was prompt & friendly. Overall a pleasant experience. Until next time. More

by darra_bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
Dec 13, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2023

The whole team did a great job, attending to all my requests. From the minute I drove in everyone was attentive. Mercedes-Benz of South Bay is the only dealer I go to. More

by greenlbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Cecilia, Alondra, Jennifer, Mark
Dec 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2023

My visits for services have been outstanding with my Advisor Christopher. Is honest and sincere. He keeps me updated throughout the day. Very professional. The staff are very friendly and helpful. From More

by drod2021
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Dec 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 08, 2023

Service is great our service advisor Natalie is always prompt and there when you need her. More

by Lakisha Holley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Dec 09, 2023 -

Mercedes-Benz of South Bay responded

Hi Lakisha, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Great job very helpful staff was nice and I was in and out in a few hours for my tire sensor More

by Hernandojake9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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