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Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
542 Reviews

542 Reviews of Mercedes-Benz of South Bay - Service Center

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March 24, 2023

All the people were knowledgeable and friendly, but I wish they were quicker. Frank Perri is supportive and experienced. More

by tknoname
Recommend Dealer
Yes
Employees Worked With
Frank Perri did an excelent job.
Mar 28, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 23, 2023

I brought my car for service. Pablo Moreno took care of my car and as always he was very helpful. Let me know what’s going on and get things done on time, thank you Pablo More

by zahlan
Recommend Dealer
Yes
Employees Worked With
Pablo Moreno
Mar 23, 2023 -

zahlan responded

Thanks

Mar 27, 2023 -

Mercedes-Benz of South Bay responded

Hello Zahlan, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Prompt and seamless response. Everything went well. The only negative comment is the car wasn’t cleaned. Even though it was rain but the interior could have cleaned. Other than th More

by arshadhs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser Naomi Guiterrz
Mar 27, 2023 -

Mercedes-Benz of South Bay responded

Hello Arshadh , your satisfaction is our top priority. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 20, 2023

Honestly one of the best customer services I experience not to mention james who help me purchase my vehicle stop by to talk to him and took the time to catch up with me More

by Ruruj1986
Recommend Dealer
Yes
Employees Worked With
James
Mar 23, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 20, 2023

Completion quicker than expected. Updated by Amilcar on every step of the way, as always! Thank you! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
Mar 23, 2023 -

Mercedes-Benz of South Bay responded

Hello Robert, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Very good service. Great staff. Complimentary carwash. Waiting room is great. Always coffee when waiting. Lift ride if necessary. More

by Ingrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja
Mar 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 17, 2023

Frank Perri is super thorough in explaining the work that is done to my car. I know it is in good hands when I drop it off with him. More

by marvcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Mar 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 17, 2023

They always get me an appointment even when it’s a last minute service. Advisor Ray was very helpful. More

by pamelaaphillipsPam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 16, 2023

My service advisor, Frank Perri is friendly and helpful. He explained to me the problem of our tires pressure. More

by Evapang88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Mar 20, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 14, 2023

Great service visit! It’s always a pleasure to visit with Naomi when my car needs service. She does a thorough job and keeps me updated on what’s going on. She contacts More

by T.Pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
Mar 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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