Mercedes-Benz of South Bay - Service Center

This dealership is very well ran. The staff is Efficient and knowledgeable. The dealership is clean, well maintained, and has great customer service. The staff is Efficient and knowledgeable. The dealership is clean, well maintained, and has great customer service. More

Good courtesy and professionalism at all times. Clean environment and great service either in purchasing or servicing your car. Clean environment and great service either in purchasing or servicing your car. More

Great job on handling my problem in a timely manner. Natalie service person was great! Natalie service person was great! More

My associate Pablo was amazing. He got to me quickly and followed through on everything via text. He called my insurance company and got them to pay for my repair quickly. He also g He got to me quickly and followed through on everything via text. He called my insurance company and got them to pay for my repair quickly. He also gave me a new key battery. Excellent service. More

Frank Perri did an excellent job assisting me with my vehicle repair. He was very knowledgeable and courteous. vehicle repair. He was very knowledgeable and courteous. More

Naomi has amazing customer service there was a problem with my car and she right away let me know to not worry that she would take care of it. I’m very happy with her work and customer service. with my car and she right away let me know to not worry that she would take care of it. I’m very happy with her work and customer service. More

Caesar took charge and fixed a minor problem without an appointment in less than one hour. Great service appointment in less than one hour. Great service More

Customers are we taken care of from the moment they arrive to the moment they are exiting the door . Frank is my service advisor he was very nice and helpful walk me to my car after all the paper work arrive to the moment they are exiting the door . Frank is my service advisor he was very nice and helpful walk me to my car after all the paper work was done . He service my suv and got me my quote for the windshield and for my car . More

Poor service. .. Lack of communication. Frustrating phone system that makes it difficult to talk to a real person .. Lack of communication. Frustrating phone system that makes it difficult to talk to a real person More

I got excellent service. Sonia took the time to understand the issue that I had with the driver door. She provided a very understandable explanation of what was potentially Sonia took the time to understand the issue that I had with the driver door. She provided a very understandable explanation of what was potentially broke. She was correct which gave me confidence that I came to the right place for service. More