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Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
542 Reviews

542 Reviews of Mercedes-Benz of South Bay - Service Center

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April 17, 2023

Professional and outstanding service. My service manager, Amilcar, is outstanding and very knowledgeable. My Mercedes SL 450 runs perfectly. More

by roger fujii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hello Roger, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 15, 2023

Technician was efficient and friendly. He handled my service needs exactly as I would have wanted them to be handled. Work done seems to have been competently done. Would come back for fur More

by ddddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 28, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 14, 2023

I am a returned customer to South Bay Mercedes Benz Dealership. The ease to make an appointment and the technicians who check you in and service tech’s are the best there’s a great group of people who More

by zanja2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 13, 2023

She was sincere in her response to my request. The maintenance was completed smoothly though. More

by Jun Tamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Sonia
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Jun, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 13, 2023

I took my car into get serviced here, my advisor Brad Parker was awesome. He took care of me and my car. Will definitely be coming back for service appointments and to purchase my next vehicle. More

by RMaasch
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2023

The customer service is like no other I’ve experienced at a dealership. Their staff displays genuine sincerity. More

by StevenH
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Stevenh, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 12, 2023

I have two concerns: 1) The invoice should be emailed with recommendations and when recommendations should be performed. 2) More Porters should be available outside to move cars up and out the way for More

by A. Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2023

excellent , friendly people, This dealership is very efficient and knowledgeable. The service person (FXXXX) is extremely knowledgeable and helpful. I always recommand this to all my friend More

by Shapour Razipour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Shapour, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

April 07, 2023

This dealership is very well ran. The staff is Efficient and knowledgeable. The dealership is clean, well maintained, and has great customer service. More

by tiffneycambridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Good courtesy and professionalism at all times. Clean environment and great service either in purchasing or servicing your car. More

by Gnicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Apr 07, 2023 -

Mercedes-Benz of South Bay responded

Hi Gnicks, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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