Mercedes-Benz of South Bay - Service Center

I go to this dealership for my annual service, and I'm always treated with professionalism and care. The dealership is clean and the quality of work is always good. always treated with professionalism and care. The dealership is clean and the quality of work is always good. More

Upper management has no idea how to regulate appointments vs ability. There are sophisticated systems available. If not, write one with a good program developer. I have in the past and managed thousands of vs ability. There are sophisticated systems available. If not, write one with a good program developer. I have in the past and managed thousands of attendees at events for multiple days and multiple programs and never missed anyone's desires. More

They were efficient and very friendly. They gave me updates on the process of my car. They gave me updates on the process of my car. More

I'm so happy with the service I received. Frank was very helpful and he explained with details everything about my car. He also send us in lyft to the mall while the car was getting fix, we w Frank was very helpful and he explained with details everything about my car. He also send us in lyft to the mall while the car was getting fix, we when to eat walk around the stores in the mall and the time run fast for us. When I went back frank have already our car and my car was wash to. Thank you frank. More

The environment was clean and the greeting was prompt. After I dropped off the car, The service representative texted me about the status of my car once a while to let me know where we were. When I picke After I dropped off the car, The service representative texted me about the status of my car once a while to let me know where we were. When I picked up my car, it was cleaned throughly, and the representative went through the service list with me. I like the Lyft ride, it made my trip a lot easy to arrange. More

STUPENDOUS-Sonja is the best ervice adviser that I have ever had the pleasure of working with at the dealership. She always goes out of the way to help me in those horrific situations when having any car i ever had the pleasure of working with at the dealership. She always goes out of the way to help me in those horrific situations when having any car issue---she explains ALL of the options and guides me through the process of getting the most benificial results--ask for her assitance ---you will be pleased--there is no customer service anywhere today--with the exception of Sonja---she is efficient and helpful--she puts your mind at ease ------- More

Mercedes Service adviser Frank Perri is top notch with his vast experience, knowledge, attention to detail and working hard to get the best outcomes for his clients. Mercedes Benz of South Bay technici his vast experience, knowledge, attention to detail and working hard to get the best outcomes for his clients. Mercedes Benz of South Bay technicians are extremely well trained, work quickly, efficiently, thoroughly and with the best interests of the car's owners. All support staff are always cordial, well trained and professional. More

Everything was exactly as expected. I am always pleased with the service department. thank you I am always pleased with the service department. thank you More

I trust my car will be thoughtfully assessed and all work will be completed with utmost care. will be completed with utmost care. More

Juan Reymundo provided excellent service with his impressive communication and follow up service. Unlike so many experiences these days, everyone went out of their way to be helpful. impressive communication and follow up service. Unlike so many experiences these days, everyone went out of their way to be helpful. More