Mercedes-Benz of South Bay - Service Center

Very helpful people . Thank you for the service . Ms Gutierrez is very kind for helping me check my car . 👍 Thank you for the service . Ms Gutierrez is very kind for helping me check my car . 👍 More

Sonia was fantastic! She scheduled my service quickly and was very prompt to my texts. I’d definitely go back again. She scheduled my service quickly and was very prompt to my texts. I’d definitely go back again. More

Chris Zielyk my service Advisor was extremely helpful and was attentive to my servuce request and concerns. Chris took the time to make sure I understood what services were required of my car and he explain was attentive to my servuce request and concerns. Chris took the time to make sure I understood what services were required of my car and he explained everything to me satisfactorily. He have remarkable patience and I truly appreciate that quality of him. Chris took the time to ensure the services were completed and he kept me informed of the repairs on a daily basis by personally calling or texting me and for that I am totally appreciative of his professionalism and impeccable service. I am a satisfied customer with Mercedes Benz. Sharon McBride Brooks More

50,000 miles service. Service department very organized , courteous, and efficient. Pablo very informative and courteous. Service department very organized , courteous, and efficient. Pablo very informative and courteous. More

It was a good service overall. However, the time of the service needs to be recommended. Faster service will be needed. Waiting time to be shortened. However, the time of the service needs to be recommended. Faster service will be needed. Waiting time to be shortened. More

It was great on a week day . Crowded with good service. Had more done then expected and did not get the full discount but am still satisfied. Crowded with good service. Had more done then expected and did not get the full discount but am still satisfied. More

Naomi was awesome handling the service request and kept me informed of the status of service throughout until it was successfully completed. me informed of the status of service throughout until it was successfully completed. More

My Service Advisor, Frank Perri is great to work with. I deliberately ask for him EVERY time I service my car. I find him to be helpful, thorough & courteous. He keeps me updated throughout the day. I I deliberately ask for him EVERY time I service my car. I find him to be helpful, thorough & courteous. He keeps me updated throughout the day. I'm never surprised. More

Frank was great to work with, explained things thoroughly and courteously. I will recommend Frank to all my friends. and courteously. I will recommend Frank to all my friends. More

Waiting time is too long for the service. Some people understand what I want it. Some are just not respond what I asked for it. Some people understand what I want it. Some are just not respond what I asked for it. More