Mercedes-Benz of South Bay

Knowledge and great communication by service advisor Jacklyn. Expert service by the technician that replaced the engine in our vehicle. Would highly recommend to others. 👍🖖 Jacklyn. Expert service by the technician that replaced the engine in our vehicle. Would highly recommend to others. 👍🖖 More

Frank Perry is a professional advisor, very knowledgeable, and made sure my car was serviced correctly. knowledgeable, and made sure my car was serviced correctly. More

When we need any type of service to our 2018 CLA 250 Mercedes Benz, Frank Perri always takes good care of our car. Thanks Frank Mercedes Benz, Frank Perri always takes good care of our car. Thanks Frank More

Just purchased our new Mercedes and found Mina to be exceptional in knowledge, service and follow up. We could not be more pleased with our buying experience. exceptional in knowledge, service and follow up. We could not be more pleased with our buying experience. More

Great job, responded to all my concerns. They gave me a loaner that was a nice clean car. I would happily do business here again. loaner that was a nice clean car. I would happily do business here again. More

Reliable dealer accurate advise easy to make an appointment wash car neatly appointment wash car neatly More

EVERYONE at this dealership is extremely courteous, helpful, and knowledgeable. I'm lucky to have leased my car from Mercedes Benz. Frank is terrific and knows his stuff! helpful, and knowledgeable. I'm lucky to have leased my car from Mercedes Benz. Frank is terrific and knows his stuff! More

Out standing customer service my issue was resolved, I like how you value each and every Costomer. Have been to many car dealerships nothing like Mercedes Benz. Keep up the good work. like how you value each and every Costomer. Have been to many car dealerships nothing like Mercedes Benz. Keep up the good work. More

Timely support, ease of loan car, all complete, clean and ready when I arrived to collect. Total time for me in the dealership was no more than 15 minutes total (drop-off and collect) and I think I was helpe ready when I arrived to collect. Total time for me in the dealership was no more than 15 minutes total (drop-off and collect) and I think I was helped by Natalie who was awesome More

When arriving at the dealership for service, I waited approximately 30 minutes for ANY service advisor to acknowledge my presence. After being seen, I told them I would like to have the car serviced and approximately 30 minutes for ANY service advisor to acknowledge my presence. After being seen, I told them I would like to have the car serviced and fix a noise in the steering column. I did not hear from anyone about the status of the car, etc. for 2 days. I called in and left a message requesting a call back. I received one call 3 days later saying the car was ready. When I ultimately arrived to pick it up, up to that point I still had no service advisor call me directly or text either, for that matter, saying, hey, this is what we found, etc. So at the pickup window, I asked if someone could explain the services which had been done. They did the steering column but NOT the service. I had to leave the dealership AGAIN without my car for another day. I was on the fence about getting another Mercedes after my lease is soon to be up with this car. I got my answer. More