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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
830 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 830 reviews

July 08, 2024

Excellent service provided by Sales Associate Julian Luna for my first Mercedes purchase. He was very accommodating, knowledgeable and patient (I was undecided on the model) from the moment I met him and thr More

by baileydebra10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Luna (Sales), Guillermo Leon (Finance)
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Jul 08, 2024 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

July 08, 2024

The Service Advisor was very patient and courteous in providing information and updates regarding the services More

by Nnodu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Jul 10, 2024 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 25, 2024

The sales manager, dealer, and reception were all friendly, precise, and provided detailed guidance. It was the best experience. More

by hyelim kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Bacilioramirez
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Jun 26, 2024 -

Mercedes-Benz of South Bay responded

Hello Hyelim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2024

I trust sb merc with service related issues, both scheduled and unscheduled. SB Merc serviced my 2018 E400 coupe twice and both times I was satisfied with the service advisor and the work done. And t More

by kenvonh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
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Jun 23, 2024 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2024

The car advisor Christopher was very nice and accommodating, as possible. The coffee and visitor space provided was cool. More

by Gammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 23, 2024 -

Mercedes-Benz of South Bay responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2024

Charlie was wonderful! The whole staff is friendly and sweet. Thank you to Charlie again More

by raquelviramontes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie and Hector
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Jun 20, 2024 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Feel free to stop by if you ever need any more help.

June 01, 2024

Very excellent service was provided by Mr. David Yoo who was expert with good attitude in respect of reverting back a nice car. I'll buy again next car from him. More

by junlee7330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yoo
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Jun 05, 2024 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 01, 2024

Terrible sales team that makes no effort and does not care about customers post sale More

by jacktung.nyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian
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Jun 05, 2024 -

Mercedes-Benz of South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

May 31, 2024

All I can say is, Very happy Customer! ! This is my third vehicle from this same dealership!! More

by Kymmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly Salesman Abe Finance
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Jun 05, 2024 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2024

Excellent service was provided. The facility was clean and my car was completed by the time promised. Only complaint was that snacks were no longer provided as in previous years. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 31, 2024 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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