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Mercedes-Benz of South Bay
Torrance, CA
828 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 828 reviews
June 21, 2024
I trust sb merc with service related issues, both scheduled and unscheduled. SB Merc serviced my 2018 E400 coupe twice and both times I was satisfied with the service advisor and the work done. And t scheduled and unscheduled. SB Merc serviced my 2018 E400 coupe twice and both times I was satisfied with the service advisor and the work done. And they wash your car! More
by kenvonh
Employees Worked With
Sonia
June 01, 2024
Very excellent service was provided by Mr. David Yoo who was expert with good attitude in respect of reverting back a nice car. I'll buy again next car from him. David Yoo who was expert with good attitude in respect of reverting back a nice car. I'll buy again next car from him. More
by junlee7330
Employees Worked With
David Yoo
May 30, 2024
Excellent service was provided. The facility was clean and my car was completed by the time promised. Only complaint was that snacks were no longer provided as in previous years. The facility was clean and my car was completed by the time promised. Only complaint was that snacks were no longer provided as in previous years. More
by Ron
Employees Worked With
Don’t know
May 22, 2024
The worst car buying experiences I've ever had. We purchased a BMW from Oregon and although I understand shipping to another state takes more time, this purchase took FOUR WEEKS to get done (8 day We purchased a BMW from Oregon and although I understand shipping to another state takes more time, this purchase took FOUR WEEKS to get done (8 days to ship). There was a serious lack of communication amongst the FIVE people we ended up working with, we were always the ones to initiate conversation and ask for updates, we were misinformed on multiple occasions and they had to pull credit three times due to lack of experience on their end. Once the car finally shipped, it took them 7 days to even contact us (again after we contacted them first) to schedule a delivery time, the first person (hired by Mercedes) I spoke with committed to a delivery time and date, then the second who could barely speak english said he was going to delivery the car as 3:45 AM! We were not surprised as the customer service up until that point was awful. More
by ashleykjm1
Employees Worked With
Leon Guillermo, Karnel Drake
