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Mercedes-Benz of South Bay
Torrance, CA
841 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 841 reviews
September 27, 2023
As always, Brad was great! He was extremely helpful providing the information I needed to make the right decision about the service my car needed. I will keep on making appoint He was extremely helpful providing the information I needed to make the right decision about the service my car needed. I will keep on making appointments to see him regarding the service for my car. The service on the car was very professionally done, and I even got a video showing the repairs done to my car! More
by Ariel
Employees Worked With
Brad Parker
September 17, 2023
The dealership continues to let me down! I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. More
by Lram727
Employees Worked With
Emily Solis
September 16, 2023
This dealership is the worst. Saved my social security number for years to run a credit check when I was buying cash. Won’t take a car back within their return window. Sold me a c Saved my social security number for years to run a credit check when I was buying cash. Won’t take a car back within their return window. Sold me a car that stopped running after 50 miles. Do not buy from this dealership. More
by Kevin
Employees Worked With
Son, Jenny, some other xxxxxxx I don’t remember.
September 14, 2023
Very satisfied with the service of my car and the Service Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou More
by italiap
Employees Worked With
Amilcar Mejia
September 12, 2023
The operation of service is not very efficient. Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible t Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible to the luxury brand name. Apparently they need more hospitality training. More
by steven
Employees Worked With
Jenny, Pablo
September 11, 2023
Mercedes Benz South Bay Torrance first impression was friendly on the phone and in person. The customer service with my car buying was top notch. The last impression with our car purchase was completely friendly on the phone and in person. The customer service with my car buying was top notch. The last impression with our car purchase was completely satisfied! Thank you to Adena and Ab from my Family trio. We will refer to Mercedes Benz South Bay and share our experience to family and friends .. and we have many of both! More
by trainerriza8
Employees Worked With
Adena and Ab
September 08, 2023
We have been very happy with Mercedes Benz of South Bay. Mercedez Loaner department is excellent. No problems with service department. Our service advisor Sonia G is awesome. She keeps you up to date on y Mercedez Loaner department is excellent. No problems with service department. Our service advisor Sonia G is awesome. She keeps you up to date on your car being serviced from day 1. Very dependable service. More
by Laquintadeoro
Employees Worked With
Sonia Gonzalez
