Mercedes-Benz of South Bay

Mina Bekhit was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasur and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. More

The dearlershio is convenient and clean customer friendly, and my adviser is verybprofessional and helpful. friendly, and my adviser is verybprofessional and helpful. More

The salesperson, Dorsa, was very helpful in choosing the right car for me. The process for final sale was handled smoothly by Tom. After the purchase, when a problem occurred, Babak in the service departmen right car for me. The process for final sale was handled smoothly by Tom. After the purchase, when a problem occurred, Babak in the service department organized the transaction swiftly and handed me the key to a loaner vehicle. The technicians in the back shop were spot on with diagnosis and correcting the issue in a timely manner. A Bravo Zulu (high praise) to all. More

Customer Service was great from the moment we had contact with our sale person, Omar was awesome! with our sale person, Omar was awesome! More

Very accommodating and friendly. Listens to your needs and wants. Transaction went well without any issues. Listens to your needs and wants. Transaction went well without any issues. More

After experiencing dismissive and biased service at Mercedes-Benz Downtown Los Angeles, I had firmly decided to part ways with the brand. However, my partner encouraged me to give it another chance and Mercedes-Benz Downtown Los Angeles, I had firmly decided to part ways with the brand. However, my partner encouraged me to give it another chance and brought me to Mercedes-Benz South Bay. Still hesitant and unimpressed, I browsed the showroom unsure of my next move. As I was preparing to leave, I was warmly approached by someone with a calm demeanor and bright smile—K'Lee, who I would soon learn is Mercedes-Benz’s best-kept secret in Client Care. Her attentiveness, patience, and genuine interest in understanding my needs made all the difference. She never rushed the process and remained supportive as I spent hours—and even days—deciding on the right vehicle. Despite an unexpected travel delay, K'Lee made sure every aspect of my experience was seamless. She coordinated with sales, finance, and service staff to ensure I felt welcomed and well taken care of. Thanks to her, I not only renewed my confidence in the Mercedes-Benz brand but also walked away with a car I absolutely adore—my GLC AMG 63! K'Lee truly sets the standard for client service, and I’m incredibly grateful for the care and professionalism she brought to my car-buying journey. More

The team is knowledgeable and friendly! I would highly recommend stopping by if you are in need of a car. I would highly recommend stopping by if you are in need of a car. More

I bought a GLA 250 a month ago from this dealership. the process was easy but when it came to financing instead of my own bank which was capital one they took out a loan from auto nation finance without the process was easy but when it came to financing instead of my own bank which was capital one they took out a loan from auto nation finance without telling. at first they made me to sign on all sorts or warranty which ended up adding $9000 to my loan! I was quick enough to go and cancel the xxxx deal. I wouldn't buy from them. be careful what they give you to sign. they didn't even asked me if I wanted the loan to be through my own bank or auto nation. I called them several times and they are like oh well you can refinance ... More

Very efficient and professional in car demonstration and test drive. Quick process in completing lease. Clean delivery and proficient in paperwork. test drive. Quick process in completing lease. Clean delivery and proficient in paperwork. More

Overall, I am satisfied with the entire process of purchasing the new car. Sales presented good support to the customer. purchasing the new car. Sales presented good support to the customer. More