Mercedes-Benz of Smithtown
St. James, NY
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Quality customer service has a small window in making a first and lasting impression. It was a very busy Saturday when I entered MB of Smithtown. Joe Graziadei was spinning wheels not to have a waiting c first and lasting impression. It was a very busy Saturday when I entered MB of Smithtown. Joe Graziadei was spinning wheels not to have a waiting customer. I was introduced to Alan Stricoff. Alan had the fine art of listening to my needs and wants. He directed me to a pre-owned 2012 GLK350. I knew it was going to be a perfect fit for me. The sale went quick and smooth due to Alan's detailed knowledge of the product he represents with class, professionalism and superb follow-up qualities. Joe Graziadei made a special point of personally welcoming me to the MB Family. Alan spent much time going over the the fine points of the GLK350. Thank you Alan and MB of Smithtown for a job extremely well done. More
It was a good experience. Everything was done when I got there. Alan took his time to show me everything about the car. I would highly reccomend anyone that was looking to buy a Mercedes to go to the Smit there. Alan took his time to show me everything about the car. I would highly reccomend anyone that was looking to buy a Mercedes to go to the Smithtown dealrship. More
The Service Dept under Andy whome I have worked with since 1980 has been a tremendous asset to the dealer organization at MB Smoithtown. The professional and courteous service treatment, fairness in all since 1980 has been a tremendous asset to the dealer organization at MB Smoithtown. The professional and courteous service treatment, fairness in all evaluations and most important the opick up and oaner service are a key reason for our continued brand loyalty and loyaty to this dealership More
The dealership was extremely professional in all aspects with supports and high end quality product. The sales person was extremely excellent to deal with and I will be a return loyal customer. Hopefully A with supports and high end quality product. The sales person was extremely excellent to deal with and I will be a return loyal customer. Hopefully Alan will stay with Mercedes Benz of Smithtown because I feel so strongly about him I would follow him to whatever dealership he goes to. Purchasing a car with this dealership and Alan was a plesasure. More
Best price as compared to 2 other Dealerships combined with a very friendly staff that made us very comfortable. Never felt pressured or pushed by salesman or manager. with a very friendly staff that made us very comfortable. Never felt pressured or pushed by salesman or manager. More
This was my second lease of a Mercedes through the Smithtown dealership. Peter my salesman was excellent to work with and the whole lease process was handled in a most professional manner. I ordered m Smithtown dealership. Peter my salesman was excellent to work with and the whole lease process was handled in a most professional manner. I ordered my car from the factory and Peter kept me informed as each step of the process was completed. I would most recommend him to anyone looking to purchase a Mercedes and look forward to my next lease with him handling it. It may be three years away but the first lease went by quite quickly. More
Alan was highly professional and knowlegable. He made the process quick and easy and really helped us find the perfect car! We couldn't be more pleased with the experience. process quick and easy and really helped us find the perfect car! We couldn't be more pleased with the experience. More
Peter did an excellent job from start to finish. We really enjoyed the experience. He even convinced my wife not to purchase a BMW. I will reccomend my friends to him and the Mercedes dealership. really enjoyed the experience. He even convinced my wife not to purchase a BMW. I will reccomend my friends to him and the Mercedes dealership. More
The dealership was an absolute pleaure to deal with. They were helpful, kind, friendly, knowledgeable and most of all their prices were the most competitive. They always got back to me and had great follow-u were helpful, kind, friendly, knowledgeable and most of all their prices were the most competitive. They always got back to me and had great follow-up with any questions or concerns. I would definitely recommend this dealership and will continue to use them in the future. More
I stopped in on a Sunday afternoon to take a look at the 2013 M350 SUV, and had the good fortune to meet Peter Langlois. My intention was to learn why the M350 was the right SUV for me, and Peter did a grea 2013 M350 SUV, and had the good fortune to meet Peter Langlois. My intention was to learn why the M350 was the right SUV for me, and Peter did a great job of going over the features and benefits. He had me test driving a car in a matter of 15 minutes. I left that afternoon knowing everything I needed to know about the M350 that would allow me to make an educated decision. I returned 2 days later to have my car appraised by Mercedes-Benz of Smithtown, and they came back with an offer I couldn't refuse. I'm now driving a black M350, what a great SUV. More