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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,021 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,021 reviews

February 20, 2013

Quality customer service has a small window in making a first and lasting impression. It was a very busy Saturday when I entered MB of Smithtown. Joe Graziadei was spinning wheels not to have a waiting c More

by bjq8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Graziadei, Alan Stricoff
January 07, 2013

It was a good experience. Everything was done when I got there. Alan took his time to show me everything about the car. I would highly reccomend anyone that was looking to buy a Mercedes to go to the Smit More

by beauyuka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Stricoff
January 04, 2013

The Service Dept under Andy whome I have worked with since 1980 has been a tremendous asset to the dealer organization at MB Smoithtown. The professional and courteous service treatment, fairness in all More

by DCFORTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mercedes benz of Smothtown, Bill Riedel, Joe Baumgarten, Bob Vella, Victor Vignau
January 04, 2013

The dealership was extremely professional in all aspects with supports and high end quality product. The sales person was extremely excellent to deal with and I will be a return loyal customer. Hopefully A More

by JeffreyKlepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
h, Alan Stricoff
January 03, 2013

Best price as compared to 2 other Dealerships combined with a very friendly staff that made us very comfortable. Never felt pressured or pushed by salesman or manager. More

by Cammara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Castagna, Alan Stricoff
December 04, 2012

This was my second lease of a Mercedes through the Smithtown dealership. Peter my salesman was excellent to work with and the whole lease process was handled in a most professional manner. I ordered m More

by bglickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Peter Langlois
November 26, 2012

Alan was highly professional and knowlegable. He made the process quick and easy and really helped us find the perfect car! We couldn't be more pleased with the experience. More

by shskickcoach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Stricoff
November 21, 2012

Peter did an excellent job from start to finish. We really enjoyed the experience. He even convinced my wife not to purchase a BMW. I will reccomend my friends to him and the Mercedes dealership. More

by dmiddle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Peter Langlois
November 19, 2012

The dealership was an absolute pleaure to deal with. They were helpful, kind, friendly, knowledgeable and most of all their prices were the most competitive. They always got back to me and had great follow-u More

by mercedes1078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Stricoff, Alan Stricoff
September 25, 2012

I stopped in on a Sunday afternoon to take a look at the 2013 M350 SUV, and had the good fortune to meet Peter Langlois. My intention was to learn why the M350 was the right SUV for me, and Peter did a grea More

by peter.winocur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois
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