![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
This was my first experience with Mercedes-Benz and it certainly won't be my last. Victor treated me with the utmost care and respect. I felt that I was being treated fairly and honestly and that he was d certainly won't be my last. Victor treated me with the utmost care and respect. I felt that I was being treated fairly and honestly and that he was doing all that he could to get me the best deal possible. He was friendly, engaging and put me at ease with the lease of my 2013 GLK 350. The dealership is high class, clean and the entire staff was wonderful. I am glad that I went with my instinct and decided to 'jump ship' from GM/Cadillac to MB. Thank you! More
I had visited several other dealers before going to Mer.Benz of Smithtown and was not able to come up with a vehicle that fit my needs My son lives in Commack and took me to your dealership. I was ass Mer.Benz of Smithtown and was not able to come up with a vehicle that fit my needs My son lives in Commack and took me to your dealership. I was assisted by Paul DiMicco whom I found to be extremely likeable and very helpful. We did not purchase the vehicle even though we made an offer which was not accepted . About a week later I called Paul and the offer was changed and accepted by your dealership. I felt very comfortable dealing with Paul and would most certainly deal with him again and recommend him to my friends I can assure you that is is an asset to your oeganization. More
I have had the pleasure of dealing with Alan for several new cars. He ALWAYS treated me with the utmost respect and always courteous and thoughtful. Thinking about the customer first, something I felt from new cars. He ALWAYS treated me with the utmost respect and always courteous and thoughtful. Thinking about the customer first, something I felt from the first time I sat in his office . Made the process so easy, so refreshing dealing with a professional. He knew my vehicle completely. I knew I had made the right decision on the dealership at that point. Needless to say I received a very fair deal and I love my car. Thank you Alan. More
My husband and I had been in the market for a pre-owned E 350 for several months. We had visited several MB showrooms in the New York area but did not receive the quality service and attention that we receiv 350 for several months. We had visited several MB showrooms in the New York area but did not receive the quality service and attention that we received at MB Smithtown. Our sales representative, Paul DeMicco, was excellent. Not only was he very knowledgeable, but his over-all demenor made us very comfortable. We wound up purchasing a car the very day we met with him. Thanks Paul! More
Pete was absolutely the reason we purchased at this dealer. He was informative, knowledgeable and friendly. Pete took his time with us to make sure we were comfortable. There was no pressure at all dur dealer. He was informative, knowledgeable and friendly. Pete took his time with us to make sure we were comfortable. There was no pressure at all during our two trips to purchase. We visited other high end dealerships and the experience was like night and day. I would recommend the dealership to everyone and would not even think of using another salesperson. If you enjoy a truly positive experience when purchasing a vehicle, then Smithtown Mercedes would be the place to go. More
Once you walk in the door and experience the deference in dealerships, and the professional staff you'll never do business anywhere else. Truly many steps above most car dealers. dealerships, and the professional staff you'll never do business anywhere else. Truly many steps above most car dealers. More
After searching over a half a dozen dealerships for a new family car, my wife and I had the pleasure of meeting Alan Stricoff. He was the most accommodating, professional and reasonable sales representative family car, my wife and I had the pleasure of meeting Alan Stricoff. He was the most accommodating, professional and reasonable sales representative that I have ever had the pleasure of doing business with. Traveling to this dealership took over an hour and a half to visit but the service and professionalism of both Alan and the entire staff would make me consider this my first stop the next time I shop for a vehicle. I would like to also mention that I walked into this dealership to buy a used Hyundai Sonata and seemed to be given the same level of service and professionalism of a buyer who would be purchasing a luxury vehicle. Top notch service. More
Dear Mercedes Benz, Thank you so much for allowing me Dear Mercedes Benz, Thank you so much for allowing me the opportunity to express my satisfaction with my experience. I purchased an EWagon from Merce Dear Mercedes Benz, Thank you so much for allowing me the opportunity to express my satisfaction with my experience. I purchased an EWagon from Mercedes-Benz in Smith Town NY. Mr. Paul DeMicco was my sales consultant. Mr. DeMicco in my opinion is the reason Mercedes remains number one. He is knowledgable, kind, professional and most important, personable. I will continue to refer my family, friends and my staff to your establishment and of course, to Mr. DeMicco. Please commend and acknowledge his superb sales and personable skills. Everyone I came into contact with from the women that assisted me when I entered to the financial advisor were outstanding. Congratulations on the beautiful redesigned showroom and your excellent staff. Thank you, Mrs. Sharon Dungee More
This was my 4th Mercedes lease. Alan Stricoff was most helpful, as he has always been in the past. Smithtown is a long ride for me, but it has been worthwhile for me because of the excellent service I rec helpful, as he has always been in the past. Smithtown is a long ride for me, but it has been worthwhile for me because of the excellent service I receive there. More
I had the pleasure of meeting with Alan Stricoff for our first car purchase at MB of Smithtown and it was by far the most amazing experience. Before taking a drive out to MB of Smithtown, I visited the loca first car purchase at MB of Smithtown and it was by far the most amazing experience. Before taking a drive out to MB of Smithtown, I visited the local dealers in my area and was treated as a dollar sign from the moment I walked in… This was not the case at MB of Smithtown. Alan took me out to see the car collection without ever asking about a budget or any down payment. He was more interested in providing the best customer service. After taking a test drive, Alan and I sat down at his desk and were able to shake hands on a price. Two days later, I took the train back to St. James to pick up my car, Alan picked me up at the train station and drove me back to the dealership. After signing all of the paperwork, he took the time to explain every option in the car. If you are looking for an honest salesman who takes their time to make sure you are truly satisfied with your purchase, I recommend you deal directly with Alan Strickoff. He is very friendly, knowledgeable and is there to help you with all the questions or concerns. Thank you Alan, best of luck. More