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Mercedes-Benz of Smithtown
St. James, NY
1,021 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 11, 2016
Great team My thank you to the team at Smithtown Mercedes Benz. Alan Stricoff is a true professional and not your typical high pressure car sales person. He work My thank you to the team at Smithtown Mercedes Benz. Alan Stricoff is a true professional and not your typical high pressure car sales person. He worked with me to get the deal done. Also a special thanks to Vince the finance manger who handle the transaction and the financing, a great person to work with Matt Duffy who helped me understand how it all worked. May it so simple and clear More
by Frylutki
Employees Worked With
Vince and Matt, Alan Stricoff
October 10, 2016
Incompetent service Brought a 2012 gl 350 blue tech back 8 times to correct the same no start issue.... Under warranty with 32k miles, left stranded several times..... It Brought a 2012 gl 350 blue tech back 8 times to correct the same no start issue.... Under warranty with 32k miles, left stranded several times..... It needs a transponder key, it needs a battery, it needs a computer, did you drop the key in a pudle?Mercedes benz of North America did NOTHING Take some advice spend your 80k hard earned money elsewhere..... Call me I'll be happy to fax you the iinvoices unlike all the other 1 sided stories! Call me 516 317 7600 More
by Cartech
Employees Worked With
Owner Joe bizzettas daughter , Rob Picone
September 24, 2016
Excellent customer service If you are looking for a great experience with the car dealership, try Mercedes Benz Smithtown. They will accommodate everyone with equality. You are If you are looking for a great experience with the car dealership, try Mercedes Benz Smithtown. They will accommodate everyone with equality. You are not sure of what car do you want and want to know the differences of each car that you are trying to buy? This dealership is the right place to go. They will educate you of what was the unique performances of each car. What are you waiting for. More
by Jose
Employees Worked With
Peter Langlois
September 23, 2016
GREAT EXPERIENCE with PETER LANGLOIS and MB of SMITHTOWN!!! I must say it is always a pleasure to do business with Peter Langlois. This is the second car that I have leased from Peter and Mercedes Benz of Smith I must say it is always a pleasure to do business with Peter Langlois. This is the second car that I have leased from Peter and Mercedes Benz of Smithtown. He is extremely knowledgeable, courteous, and professional! I highly recommend Peter to anyone looking for a Mercedes Benz. Why not deal with the BEST!!! More
by Bruce Levine
Employees Worked With
Peter Langlois
September 05, 2016
Exceptional Service Buying a car on my own gave me great anxiety, but it was really a great experience. Alan Stricoff worked with me, very helpful, courteous and very pro Buying a car on my own gave me great anxiety, but it was really a great experience. Alan Stricoff worked with me, very helpful, courteous and very professional. He responded promptly to all my inquiries and answered my e-mails on a timely manner. I also want to mention Rick Gonzalez "Product Concierge" for being very patient in answering all my questions, very helpful and courteous as well. Overall, my experience with your dealership has been pleasant and excellent service had been noted. Thank you to everyone! More
by Antonia Ross
Employees Worked With
Rick Gonzalez, Product Concierge (excellent service), Alan Stricoff
August 03, 2016
Exceptional service! From the moment we walked into Mercedes-Benz we were treated with kindness, and professionalism. Robin Roberts made our car buying experience spectacu From the moment we walked into Mercedes-Benz we were treated with kindness, and professionalism. Robin Roberts made our car buying experience spectacular. He went above, and beyond my expectations. It's safe to say I will be a Mercedes-Benz driver for life. I'm so satisfied with my purchase, and have fallen in love with my new SUV! Thank you Robin, and Mercedes-Benz of Smithton!! More
by Ostler5
Employees Worked With
Robin Roberts
July 30, 2016
Disappointing Buying cars at this dealer since 1986 love the cars can't say the same for the dealer every time I would go in for a new vehicle they always low ball Buying cars at this dealer since 1986 love the cars can't say the same for the dealer every time I would go in for a new vehicle they always low ball u on trade and give very little on sticker price they never give u a fair deal charge top dollar for car and sick it to u on trade I live five min from dealer that is why I go there they also own the next closeest dealer in Huntington so u can't win More
by Disappointed again
Employees Worked With
Steven Godden
July 09, 2016
Excellent dealership This is my 4th Mercedes from Smithtown Mercedes. Each experience has been as great as the last. Alan stricoff my sales rep has always been an excelle This is my 4th Mercedes from Smithtown Mercedes. Each experience has been as great as the last. Alan stricoff my sales rep has always been an excellent person to work with. More
by Steve Galan
Employees Worked With
Bill reidel, Alan Stricoff
June 10, 2016
First Class all the way I have bought or leased in excess of 30 cars in my life and by far and away this was the most pleasant, straight forward experience I have ever had. A I have bought or leased in excess of 30 cars in my life and by far and away this was the most pleasant, straight forward experience I have ever had. Alan Strictoff was a pleasure to deal with. He smoothed over whatever bumps their were, communicated in a timely manner and delivered exactly what he promised. This a a first class operation from the people who greet you, to the service dept right through to their drivers. More
by Mate33
Employees Worked With
Alan Stricoff
June 02, 2016
Awesome Experience! My car researching experience began in early May. I visited numerous dealerships on Long Island. One day I saw the MERCEDES CLA-250, and I immediate My car researching experience began in early May. I visited numerous dealerships on Long Island. One day I saw the MERCEDES CLA-250, and I immediately fell in love with the car. I sent an e-mail to Alan Stricoff and he immediately responded back. Alan's professionalism, courtesy, friendliness, made the entire experience amazing and "painless".. Everyone at the dealership is so friendly and welcoming from the minute you walk in the door. I met one of the receptionists' Janet, and she was extremely nice. I also met with the Concierge Department who went over my car with me so thoroughly. I am recommending Mercedes-Benz of Smithtown to all of my friends. #1 dealership. #1 Sales Consultant Alan Stricoff More
by Diane
Employees Worked With
Alan Stricoff
