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Mercedes-Benz of Smithtown
St. James, NY
1,021 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,021 reviews
March 12, 2018
Trustworthy and very pleasurable experience! I completely trust the folks at MB of Smithtown. They make the entire process so easy for me and I completely trust their knowledge, skills and price I completely trust the folks at MB of Smithtown. They make the entire process so easy for me and I completely trust their knowledge, skills and price competitive deals. I am completely comfortable and never feel the need to shop around and deal with all of the back and forth you often get with some dealers. I highly recommend them and will continue to buy / lease and service my vehicles! More
by kjinks
Employees Worked With
Nick Malena
March 12, 2018
Great Experience It was a pleasure working with Nick Malena. He was hardworking and knowledgeable. He was dedicated to making sure I found the exact car I was looking It was a pleasure working with Nick Malena. He was hardworking and knowledgeable. He was dedicated to making sure I found the exact car I was looking for. It was a pleasure to work with him. I would not hesitate to recommend Nick to anyone seeking a car. I look forward to working with him in the future. More
by VincentB
Employees Worked With
Nick Malena
March 12, 2018
As always a perfect Service from Start to Finish After 18 Years of service on my Car without a service problem and excellent service with the same Service Adviser Joe Baumgarten, you have a happy Cus After 18 Years of service on my Car without a service problem and excellent service with the same Service Adviser Joe Baumgarten, you have a happy Customer. More
by Karl Bock
Employees Worked With
Joe Baumgarten
March 12, 2018
Great Service Experience I gave an excellent rating for my experience at this dealership Service Dept because that I received excellent service. I picked up a monster bolt in I gave an excellent rating for my experience at this dealership Service Dept because that I received excellent service. I picked up a monster bolt in my tire on a nasty snowy morning recently on my way to work. Roadside Assistance arrived in the time frame that was given to me. Unfortunately the key to my wheel locks broke and the tire could not be removed. I did not have to lift a finger. The serviceman took care of everything related to my circumstance. Eventually, I had to be flat bedded to the nearest dealer which was your location. everything was ready and waiting when we arrived. Ray Davino took care of everything. He contacted the Insurance Co.; a new tire was mounted and in a little while I was on my way. Thanks to Ray and Smith Town MB. Thanks for the coffee and bagel too :) More
by JENNIFER RODNEY
Employees Worked With
Service Team (Names unknown), Ray Davino
March 11, 2018
Excellent experience! I have dealt with competition Mercedes-Benz for many years. The experience there is always fantastic! They are kind, considerate, and extremely knowl I have dealt with competition Mercedes-Benz for many years. The experience there is always fantastic! They are kind, considerate, and extremely knowledgeable on all subjects relating to automobiles etc. They help you find the exact car specifically for you. They treat you with respect and dignity! Our salesman Justin Stein was also excellent! He answered all of my questions, was extremely knowledgeable when it came to the car I was looking at and very good to deal with! More
by Allergy1
Employees Worked With
Bill Riedel, Bob Vella, Justin Stein, Adnan Baig
March 10, 2018
experience Jeff was great helpful and truly cared. Jeff was able to save us money by finding incentive and building a relationship with us. sincerely, Janet Jeff was great helpful and truly cared. Jeff was able to save us money by finding incentive and building a relationship with us. sincerely, Janet More
by janet gillman
Employees Worked With
Jeff Marshall
March 10, 2018
Excellent Service with Joe Romeo! I have always had a professional and pleasurable experience with Joseph Romeo, my Service Advisor every time I have had to bring my car in for service I have always had a professional and pleasurable experience with Joseph Romeo, my Service Advisor every time I have had to bring my car in for service. He has always been extremely helpful, professional and courteous and has answered all of my questions, even my emergency questions with care and concern. I am grateful to have him as my Service Advisor and would schedule all of my appointments around his schedule. He's the best in the business! More
by benzlover
Employees Worked With
Joe Romeo
March 10, 2018
Update Romeo went over what needed to be done. I was taken on quickly without an inordinate wait time. He was responsive and exudd confidence and hood cust Romeo went over what needed to be done. I was taken on quickly without an inordinate wait time. He was responsive and exudd confidence and hood customer relations. More
by Sy Roth
Employees Worked With
Joe Romeo
March 10, 2018
Absolutely satisfying, Jason takin is very personal, acomodating, Hi knowledge and professional attitudes Are outstanding, For a first time our experience of Buying n Jason takin is very personal, acomodating, Hi knowledge and professional attitudes Are outstanding, For a first time our experience of Buying new car was more then 150 % Satisfying. Thank again jayson More
by Vicky M
Employees Worked With
Matt-tutorial/manual operations , Jay Tekin
March 10, 2018
Excellent Service Our salesman Fritz and our finance person Adnan were amazing. They took their time and answered any questions we had. After a bad experience at a diff Our salesman Fritz and our finance person Adnan were amazing. They took their time and answered any questions we had. After a bad experience at a different Mercedes dealership they made sure we were happy with out purchase and took very good care of us. Top notch from start to finish. My wife lover her car. Thank you!! More
by Robert1027
Employees Worked With
Fritz Jean , Adnan Baig
