Mercedes-Benz of Smithtown

Very professional all around. This is my second time purchasing there and each time has been a pleasure. A real standout in service is Klint. A real gentleman with attention to ex This is my second time purchasing there and each time has been a pleasure. A real standout in service is Klint. A real gentleman with attention to exemplary customer service. More

Excellent service. Always very responsive if there’s a problem with my vehicle. My service representative is extremely helpful and professional. Always very responsive if there’s a problem with my vehicle. My service representative is extremely helpful and professional. More

Excellent service by professional, knowledgeable and courteous staff. Everyone I dealt with was also courteous. It’s a pleasure to deal with Mercedes Benz. courteous staff. Everyone I dealt with was also courteous. It’s a pleasure to deal with Mercedes Benz. More

Everyone was friendly and professional. Any work done on the car was always completed in a timely manner. Our service advisor Klint is fantastic Any work done on the car was always completed in a timely manner. Our service advisor Klint is fantastic More

Extremely satisfied with this Service Department. Always prompt, cheerful reception by staff and my car quickly brought inside. The actual service is impeccable, including timely return of my cleaned Always prompt, cheerful reception by staff and my car quickly brought inside. The actual service is impeccable, including timely return of my cleaned car, or a loaner provided, and online video by the service technician detailing the work done and pointing out any areas of concern. Klint Papadelias, my service advisor, has been exceptionally helpful and I highly recommend him. He is very knowledgeable and readily answers my questions and addresses any concerns I have. Overall, I am very pleased and will not hesitate to purchase my next vehicle from this dealership. More

Paul Demicco is an experienced salesman and has leased me a number of cars through the years. I purchased the last one off lease and now I have purchased another car that was a leftover from 2025 He couldn a number of cars through the years. I purchased the last one off lease and now I have purchased another car that was a leftover from 2025 He couldn’t be a better representative for the Mercedes dealership. Rosemarie Schiavone More

Outstanding service at Mercedes-Benz! The team handled all my warranty issues quickly and professionally, keeping me updated the whole time. Debbie LeCastro was absolutely fantastic—knowl The team handled all my warranty issues quickly and professionally, keeping me updated the whole time. Debbie LeCastro was absolutely fantastic—knowledgeable, friendly, and made the entire process effortless. I truly felt taken care of. Highly recommend this dealership for exceptional customer care and efficiency. More

My salesperson, Vikram Bedi, was amazing! I was skeptical that I was going to be able to work out a deal that met all my criteria. He helped me find the perfect car and worked a deal that was I was skeptical that I was going to be able to work out a deal that met all my criteria. He helped me find the perfect car and worked a deal that was better than I even imagined. He also made the delivery of my car feel special. I walked in to find it parked in the glass bay with a huge pink bow and a sign congratulating me. Everyone was wonderful. The finance person was very kind and explained everything thoroughly. I have purchased four cars from them over 10 years and would not go anywhere else. More

Bill Reinhart was our sales contact at Smithtown. Terrific guy who met our needs. No pressure and helped buy the 300 CLE we we looking for. I highly recommend using Bill! Terrific guy who met our needs. No pressure and helped buy the 300 CLE we we looking for. I highly recommend using Bill! More

Vik was a great salesperson, no pressure and took care of everything as promised. I highly recommend him. everything as promised. I highly recommend him. More