Mercedes-Benz of Silver Spring

Best car buying experience of my 86 years of buying cars Mohammad Talayi and Dorit worked With me to put me in the right car matching what car I wanted while keeping my financials goals as a top priority. Th Mohammad Talayi and Dorit worked With me to put me in the right car matching what car I wanted while keeping my financials goals as a top priority. Through their dedication I walked out with. 2018 GLA 250 that fit exactly my budget. I’ve never experienced such team work and doubt I would have experienced this level of customer service any where else. Now my daughter and I have matching cars and can’t be happier. And Marylyn taught me all I needed to know to drive it. Just terrific quality individuals. More

Very Personalized and Caring Sevice. I worked with Mohammad Talayi and Dorit. Not just sincere and honest dealers they are wonderful people that Ive been privileged to get to know and wor I worked with Mohammad Talayi and Dorit. Not just sincere and honest dealers they are wonderful people that Ive been privileged to get to know and work with. No trying to just put you in any car, they worked to find the right combination of car and financing to meet individual needs and financial goals. Best car buying experience in my like. Ive driven them all- BMW-Lexus-Infinity but never again. Im a Mercedes customer for life and when Im ready to trade in Ill be back here to Mercedes Bemz of Silver Spring! More

Recent Purchase at MB of Silver Spring I purchased a car from Mercedes Benz of Silver Spring and I had a 5 star experience working with Chiraz Salhi. She was so very responsive and knowled I purchased a car from Mercedes Benz of Silver Spring and I had a 5 star experience working with Chiraz Salhi. She was so very responsive and knowledgeable about the process and went out of her way to make the experience wonderful. The same could be said for our experience working with their finance manager. I highly recommend both of them should you desire a great experience and first class service. More

Fran’s Mercedes Experience The quality of service I received when inquiring about another Mercedes Benz was outstanding. The salesperson, Muhammad, the financial manager and the The quality of service I received when inquiring about another Mercedes Benz was outstanding. The salesperson, Muhammad, the financial manager and the sales manager were very accommodating in being sure all my needs and questions were fully answered. As a result of their professionalism and friendliness I will definitely refer my friends to Mercedes of Silver Spring. More

Adam Rew needs to familiarize himself on military customers We will not be going back to Mercedes-Benz of Silver Spring. They wasted our time due to lack of knowledge about military customers and State Laws. Ad We will not be going back to Mercedes-Benz of Silver Spring. They wasted our time due to lack of knowledge about military customers and State Laws. Adam Rew will not give us a loaner car because of an expired license that came with additional documentations. He did not even bother to READ the Military Expiration Endorsement from Alaska. It says there that as long as we have the endorsement card, the license is valid until 90 days after military discharge. We did not have a problem with this at Mercedes of Bethesda when we took our car there for service. ADAM REW needs to do his research and just learn to READ. He needs to get a customer service training because he lacks it. The other workers from this branch is ok - they need to get rid of this guy because he is ruining the branch's name. More

Great experience with wonderful salesman. My husband and I both own Mercedes for years and the last 20 years we have worked with Lovence with great success. He is great! My husband and I both own Mercedes for years and the last 20 years we have worked with Lovence with great success. He is great! More

The Salesman Mr.Lester Stanford was great. Because Mr. Lester Stanford worked with me for over one year, And Boy he was great Thank Lester 😃??. He at least once a month to see what some up abo Because Mr. Lester Stanford worked with me for over one year, And Boy he was great Thank Lester 😃??. He at least once a month to see what some up about looking for a 🚗 and that was good to here From Lester, that what you call a good Salesman 👨?💼 and he would always said have good weekend that what you call going out of your way , you can not beat that. More

Driving my Dream Very professional. Shopped around and wasn’t offered a good deal until I came here! Mohammed, Khalil and Terry were all very informative. Left with th Very professional. Shopped around and wasn’t offered a good deal until I came here! Mohammed, Khalil and Terry were all very informative. Left with the car I wanted in confidence! More

Unscheduled service for minor repair Rather than spend a long weekend with a flapping wheel well rubbing against the right front tire, I nurse my car to get an express service. In less t Rather than spend a long weekend with a flapping wheel well rubbing against the right front tire, I nurse my car to get an express service. In less than 30 minutes, the wheel well was persecuted and I was in my way. This happens through a team effort, from the time the car is received, my service rep prepares the service, the technician repairs the car and checking out with the cashier. Because of the service I receive each time I visit, I'm glad to return knowing I will and my vehicle will get taken care,of. Thanks to Christian Gonzalez for orchestrating the repair on short notice. More

Service and Warranty Repair - 2005 E Class and 2015 S Class I had the pleasure of visiting the dealership twice in a span of a few weeks - both service related on my two MB vehicles - one under warranty. Whils I had the pleasure of visiting the dealership twice in a span of a few weeks - both service related on my two MB vehicles - one under warranty. Whilst I am a long-time customer of this MB dealership, I have had serice done by other dealerships in the area in the distant past. In terms of customer service and quality of work, this dealership is far superior to others in the area. Tom, Christian and their technicians go out of their way to get the proper work done in time and within budget. They are knowledgeable, kind and friendly, and do their utmost best to satsify picky customers - I am certainly one of them. I expect "Best or Nothing" and this dealership - the service area especially upholds that mantra. So hats off to Tom, Christian and the technical team for continuing to do so over a number of years. More