Mercedes-Benz of Silver Spring

Superior performance and excellent experience I’ve been looking for a new vehicle for two months now and being 9 months pregnant i was in crunch time. I got linked up with Darryl and Carlos who t I’ve been looking for a new vehicle for two months now and being 9 months pregnant i was in crunch time. I got linked up with Darryl and Carlos who took the time to look specifically for the vehicle I wanted. (Special thanks to Carlos). They found what I wanted and the car was ready for me within a week. Thank you both for not only for your attention to detail but your customer service. More

My Experience was Great I Mean the saleman Rod Durden was great with customer great manners and provided alot of information about the cars,suv, .Keith Nichols was very helpf I Mean the saleman Rod Durden was great with customer great manners and provided alot of information about the cars,suv, .Keith Nichols was very helpful and polite that make you want to purchase a vehicle, or suv.Mrs.Dorit is a very great fianace manager she helpful and go out her way to help a customer.Honestly ,I recommend anybody that wants to purchase a mercades benz please go to mercades benz of silver spring and speak with Mr.Rod Durden .The staff over all is Great people may god bless them and their families .EdwardKennedy More

Christian Gonzalez is the best! Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, friendly and willing to assist. More

Very helpful I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I am in my vehicle. He was through and very personable. More

Ty and Dorit were AMAZING!!! Ty Gould is an amazing salesman. He was honest (rare statement:), patient, consistent and on-time. I was able to get in and out with my purchase. I Ty Gould is an amazing salesman. He was honest (rare statement:), patient, consistent and on-time. I was able to get in and out with my purchase. I was advised on other options, but was able to walk out with what was best for me and my family. I'm so happy he was my go to person at Mercedes! Mrs. Figueroa was so helpful is getting all of my information processed. I left not feeling pressured and happy about my new purchase. This was the best Mercedes experience to date! Kristie Edwards More

Unremarkable experience This dealership was was spectacular from the customer service to the sales purchase. Rod Durden was out salesman. He gave us the best experience with This dealership was was spectacular from the customer service to the sales purchase. Rod Durden was out salesman. He gave us the best experience with buying our car. I would definitely recommend this Mercedes-Benz dealer of silver spring and Rod Durden as the salesma. More

Rod Durden best salesman This dealership was was spectacular from the customer service to the sales purchase. Rod Durden is the best salesman. He was so professional in his w This dealership was was spectacular from the customer service to the sales purchase. Rod Durden is the best salesman. He was so professional in his work and he knows his job and make it easier for us in choosing our car. He explained every steps in purchasing our car. And we had the best deal.I would definitely recommend this Mercedes-Benz dealer of silver spring and Rod Durden as the salesman. More

Excellent customers Rod Durden was the most respectful and had great customer service. He made my car buying experience very easy and hassle free. This is a great place t Rod Durden was the most respectful and had great customer service. He made my car buying experience very easy and hassle free. This is a great place to purchase a car everyone was so wonderful. More

Totally ignored my presence when I visited recently Not my usual experience I recently had while stopping in for a seemingly quick and easy remedy for a button to my sunroof. I was not acknowledged, and Not my usual experience I recently had while stopping in for a seemingly quick and easy remedy for a button to my sunroof. I was not acknowledged, and my car was moved without my permission. Adam, the manger was less than helpful and never identified himself. Definitely not living up to he motto of "The Best or Nothing at All", or maybe they are just living up to the latter. More