
Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Julian went above and beyond to ensure my satisfaction and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason w and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason why I continue to be a part of the Mercedes of Silver Spring family! More
I am very impressed with the professionalism care during my purchase. I will definitely recommend family and friends to the dealership. The salesman was fantastic and well knowledgable. my purchase. I will definitely recommend family and friends to the dealership. The salesman was fantastic and well knowledgable. More
Cliff was extremely understanding, quick, and accommodating. He helped me save a 202 mile trip working with his manager to get me the best deal. I would highly encourage working with him if y accommodating. He helped me save a 202 mile trip working with his manager to get me the best deal. I would highly encourage working with him if you’re going through MB in Silver Spring. I am sure the other folks are good, but why take the chance. Just go with the best. More
Outstanding Car Buying Experience with Mr. Chevist Mitchell at Mercedes-Benz of Silver Spring I recently had the pleasure of working with Mr. Chevist at Mercedes-Benz of Silver Spring, and Chevist Mitchell at Mercedes-Benz of Silver Spring I recently had the pleasure of working with Mr. Chevist at Mercedes-Benz of Silver Spring, and I cannot recommend him highly enough. From the moment I walked in, he was absolutely fantastic—attentive, knowledgeable, and genuinely invested in helping me find the right vehicle. Having just lost my previous car to theft, I was unexpectedly thrust into the car-buying process, a situation that could have been stressful and overwhelming. However, Mr. Chevist made the entire experience smooth and stress-free. He truly listened to my needs and preferences, taking the time to match me with the perfect vehicle. Never once did I feel rushed or pressured—his approach was patient, professional, and thoughtful throughout. What stood out most was his deep knowledge of the inventory and his ability to explain everything clearly and thoroughly. He answered all of my questions with patience and transparency, making sure I felt informed and comfortable at every step. His communication was excellent—clear, straightforward, and always timely—which helped build a strong sense of trust. In a situation where I could have easily felt like just another customer, Mr. Chevist made me feel genuinely valued. His exceptional service transformed a difficult situation into a positive and empowering experience. If you're in the market for a new car, I wholeheartedly recommend reaching out to him—you’ll be in expert hands. More
Recently I purchased my first car from Mr. Mitchell! It was such a wonderful experience. He was thorough in explaining all the details as well as all the functions of the car. He left no stone Mitchell! It was such a wonderful experience. He was thorough in explaining all the details as well as all the functions of the car. He left no stone unturned. He’s also had great follow up and after care as I get used to the vehicle. Excellent customer service and an incredible experience all together. More
My experience at Mercedes-Benz of Silver Spring was amazing from the very first contact all the way through to post-purchase follow-up. Lovence was incredibly professional, accommodating, and personabl amazing from the very first contact all the way through to post-purchase follow-up. Lovence was incredibly professional, accommodating, and personable. He made me feel completely at ease throughout the entire buying process. Even after the sale, he has continued to check in to ensure I’m happy with my purchase and has offered assistance in helping me get fully acquainted with my new car. The overall service was truly superior. Highly recommend! More
Sure! Here’s a polished review you can use or tweak as you see fit: ⸻ I had an outstanding experience working with Cliff Frazier when purchasing my M Here’s a polished review you can use or tweak as you see fit: ⸻ I had an outstanding experience working with Cliff Frazier when purchasing my Mercedes Benz GLE 450. From start to finish, Cliff was incredibly helpful, attentive, and efficient. I came in one day just to explore my options, and thanks to Cliff’s professionalism and responsiveness, I drove off in my new car the very next day! He made the entire process smooth and stress-free, answering all my questions and ensuring every detail was handled with care. It’s rare to find someone so dedicated to both the product and the customer experience. If you’re looking to buy a Mercedes, I highly recommend asking for Cliff—you won’t be disappointed! More
I have consistently been wowed by my experiences at Silver Spring Mercedes. Yesterday was no different. Chevist Mitchell took exceptionally good care of me. He helped me make my own decision while brin Silver Spring Mercedes. Yesterday was no different. Chevist Mitchell took exceptionally good care of me. He helped me make my own decision while bringing both patient and professional and, let me not forget, exceptionally warm and personable! More
Chevist provided excellent customer support for the purchase of our GLE 350. We were happy to receive our vehicle sooner than the scheduled timeline. We appreciate his patience and professionalism in purchase of our GLE 350. We were happy to receive our vehicle sooner than the scheduled timeline. We appreciate his patience and professionalism in making the process easy, Thank you for making this a positive experience. Will recommend friends and family. More
My experience was great , the customer service was great. Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you More