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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,009 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,009 reviews
March 26, 2025
Renee, as a Mercedes-Benz ambassador, provided an exceptional experience in helping me navigate the complex components of operating my car. Her ability to simplify and explain the various features wi exceptional experience in helping me navigate the complex components of operating my car. Her ability to simplify and explain the various features with clarity and patience made the process feel seamless, especially for someone like me who can find these modern elements daunting. Her genuine and approachable demeanor is complemented by her unwavering availability whenever I encounter a roadblock, She ensured that assistance is always just a call away. This level of service provided a personal and caring touch to the Mercedes experience, More
by Denese
Employees Worked With
March 26, 2025
I recently worked with Julian Chin and was thoroughly impressed with his exceptional service. His overall knowledge of the vehicle, patience, and attentive listening made the car-buying process smooth a impressed with his exceptional service. His overall knowledge of the vehicle, patience, and attentive listening made the car-buying process smooth and enjoyable. He took the time to understand my needs and provided clear and comprehensive answers to all my questions, ensuring I found the perfect match for my lifestyle and budget. Post-sale, his commitment to customer satisfaction and support has been outstanding. If you're in the market for a new car, I highly recommend Julian for a stellar experience. More
by Denese
March 22, 2025
Excellent Customer Service! Thank you Chevist and Brad for the great work you did to help me get my dream car. Thank you Chevist and Brad for the great work you did to help me get my dream car. More
by berekethailu1
March 22, 2025
Chevist is the best. He guided me through the order process of my new E-Class and was a consummate pro, keeping me informed and letting me know the schedule of when it w He guided me through the order process of my new E-Class and was a consummate pro, keeping me informed and letting me know the schedule of when it was to arrive. He even arranged for the order to be expedited with the vehicle arriving only 2.5 months after I ordered it. I am very thankful to Chevist for providing me 5 out of 5 star sales experience. More
by Chris Y.
March 18, 2025
We recently purchased SUV from Mercedes-Benz of Silver Spring. We worked with Julian Chin @ Mercedes-Benz during the whole process. He made the entire experience seamless and stress-free. Julian was very Spring. We worked with Julian Chin @ Mercedes-Benz during the whole process. He made the entire experience seamless and stress-free. Julian was very professional, natural knowledgeable, and very efficient. He had everything ready for us the time we walked into the dealership and we were out of there lot faster than we expected. It is very clear that he values his customers and they’re valuable time we highly recommend working with Julian Chin @ Mercedes-Benz if you’re in the market for a new vehicle!! More
by Aman Singh
March 18, 2025
Julian has been courteous and responsive in our conversations and transactions. He made sure to really listen to my needs when it comes to questions about the vehicle, the negotiations, and the who conversations and transactions. He made sure to really listen to my needs when it comes to questions about the vehicle, the negotiations, and the whole process. More
by devin909
Employees Worked With
March 18, 2025
Howard explained all of the features of my car very thougholy and spent quite a bit of making sure I understood everything. Overall he's an excellent person. thougholy and spent quite a bit of making sure I understood everything. Overall he's an excellent person. More
by biggsfmly
Employees Worked With
March 15, 2025
Wow, what can I say. I had such an AMAZING experience working with Chevist Mitchell. He made my first Mercedes Benz purchase a day to remember! Thank you so much from the I had such an AMAZING experience working with Chevist Mitchell. He made my first Mercedes Benz purchase a day to remember! Thank you so much from the bottom of my heart! I’m still smiling More
by Malikas2266
March 08, 2025
From start to end our experience was professional and informative. Chevist was a pleasure to work with. We are very happy with our purchase. informative. Chevist was a pleasure to work with. We are very happy with our purchase. More
by drlennonoffice
March 04, 2025
King helped me buy my 11th MB . .. and he is top notch ... took great care of me every step of the way!!! Call King - you'll love the service you get!!! Jim Bim - 443.463.6009 .. and he is top notch ... took great care of me every step of the way!!! Call King - you'll love the service you get!!! Jim Bim - 443.463.6009 More
by jimbim
