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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,046 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,046 reviews
June 05, 2025
Although this dealer and I were not able to come to terms, I was treated politely and respectfully. The consultant "Papa" was the perfect professional. I will not hesitate to visit again when I'm looki terms, I was treated politely and respectfully. The consultant "Papa" was the perfect professional. I will not hesitate to visit again when I'm looking for another MB. I ended up finding a better car and deal at another dealer. It was a matter of the interior/exterior color combinations available, that's it. More
by Nyman
Employees Worked With
June 04, 2025
I recently purchased a GLS 450 and had an outstanding experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevi experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevist Mitchell, May Shine, and Carlos Arias. They went above and beyond to make the process smooth, informative, and enjoyable. Their professionalism, product knowledge, and genuine care for the customer stood out every step of the way. The entire team at the dealership was equally impressive, courteous, responsive, and committed to delivering a premium experience that matched the quality of the vehicle itself. From finance to delivery, everything was seamless. If you are in the market for a Mercedes, I highly recommend visiting Mercedes-Benz of Silver Spring and asking for Chevist. I am thrilled with my GLS 450 and even more grateful for the outstanding service that came with it! Thank you, Raul Vega More
by rvega
June 04, 2025
Friendly customer service, knowledgeable about product. Was able to get me out same day quickly. Was able to get me out same day quickly. More
by moreenknight
Employees Worked With
June 04, 2025
Another great experience at Mercedes Benz of Silver Spring I recently purchased a Glc300 coupe and had a fantastic experience. Ed was truly outstanding, he took the time to help me find the right car Spring I recently purchased a Glc300 coupe and had a fantastic experience. Ed was truly outstanding, he took the time to help me find the right car, even though I wasn’t the easiest client to please. He was always friendly and on time for every appointment, and extremely knowledgeable about the vehicles and options. This is the 5th car I’ve purchased from Mercedes of Silver Spring,and once again the service and Professionalism exceeded my expectations. I highly recommend Ed and the team if you’re looking for. A stress free and enjoyable car buying experience More
by Simbar9491
June 03, 2025
Ed Moore was unbelievable in helping me negotiate a great deal on my new CLE AMG 53 Mercedes-Benz. I am absolutely in love with it. deal on my new CLE AMG 53 Mercedes-Benz. I am absolutely in love with it. More
by wnicholson1977
Employees Worked With
June 02, 2025
Working with Cliff was a fantastic experience. He is very knowledgeable, patient, and exceeded our expectations. He is very knowledgeable, patient, and exceeded our expectations. More
by Byvonnehill
May 30, 2025
Cliff understood immediately that I had done my homework and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and wa and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and walked thru the features at a pace that was appropriate. I had entered all my info online and received pre-approval for financing. There were some glitches with this info accurately transferring to the paperwork at closing, so a bit of extra time was required to resolve. No big deal, and certainly a systems issue -- completely happy with all the folks in the process. Looking forward to enjoying the new car! More
by fritchit58
May 28, 2025
Cliff is really amazing and patient, he was really thinking from our perspectives and did the best. Highly recommended!! thinking from our perspectives and did the best. Highly recommended!! More
by christycao299
Employees Worked With
May 25, 2025
We enjoyed working with Edward Moore. He was extremely patient with us and let us drive a couple of cars before we made a final decision. It was a pleasure to work with him. I am not sure He was extremely patient with us and let us drive a couple of cars before we made a final decision. It was a pleasure to work with him. I am not sure I can say the same about the sales manager Keith who seemed rude and did not honor the advertised interest rate of 2.99% for a 36 months car loan. More
by rajnathan
Employees Worked With
May 20, 2025
I worked with Julian Chin in sales and he was great. He found the exact car I was looking for and it was purchased within two days of my initial inquiry. I would recommend this dealership and especial He found the exact car I was looking for and it was purchased within two days of my initial inquiry. I would recommend this dealership and especially Julian highly. More
by Jon W
