Mercedes-Benz of Silver Spring

Julian did a great job assisting me with turning in my lease early and getting a new vehicle. Excellent job! lease early and getting a new vehicle. Excellent job! More

I was very pleased with this experience and will not hesitate to recommend James and this dealership to do business. hesitate to recommend James and this dealership to do business. More

A week ago today I met with Chevist Mitchell to see if I wanted to upgrade my car to the 2026 version. I actually chose Chevist from the dealership website based on his great reviews. I was not disappointed wanted to upgrade my car to the 2026 version. I actually chose Chevist from the dealership website based on his great reviews. I was not disappointed when I met him last Friday. He went above and beyond to help me find the car I wanted so I wouldn’t have to order it. The new car arrived from another state and I met with Chevist today to trade in my 2022 and purchase the 2026 GLC300. The entire process working with Chevist went smoothly. He helped me set up everything on my new car and showed me how to use the new features that weren’t on my older car. I highly recommend working with Chevist Mitchell if you are buying a car. More

Ed Moore and I have established a great relationship. He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out f He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out for me. When you have an experience car salesman who can do that, you've found a gem. That's the best way to describe Mr. Ed Moore. Thank you for your great service! More

Our sales consultant Julian Chin was patient, knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in my choice. Thank you, Julian. More

Customer service was execellent. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes. More

Cliff was amazing — I called early Tuesday morning about seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with m seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with me, including checking the trunk, confirming a spare tire was present, and trying the features of the car. It was my first time in a Mazda and he was patient in checking all of the features, including bluetooth connection, the heated seats and A/C. Before signing any papers he gave me the opportunity to go back to the car to check the sun roof. I appreciated Cliff’s patience, personability while we waited to go through financing and other processes, and his knowledge for answering all of my questions. He cared about being fair with my trade-in value and ensuring I was comfortable with the car, including taking care of scratches on the hood after it was cleaned. Cliff made the process very smooth for my first time buying a car alone and I would highly recommend him and Mercedes-Benz to others. More

Great service by Cliff Frazier. Very cool and respectful gentleman. I will definitely come back or refer others. Very cool and respectful gentleman. I will definitely come back or refer others. More

Cliff is Friendly and helpful. I am happy doing business with him. He was able to answer my questions about the suv. I am happy doing business with him. He was able to answer my questions about the suv. More