Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I would strongly recommend taking your business elsewhere. Unfortunately, my experience dealing with Keith was extremely disappointing and unprofessional. While trying to purchase a $200,000 veh elsewhere. Unfortunately, my experience dealing with Keith was extremely disappointing and unprofessional. While trying to purchase a $200,000 vehicle, I was repeatedly given the runaround, had significant amounts of my time wasted, and ultimately dealt with commitments and statements that were later changed. The lack of clear communication and consistency made what should have been a straightforward transaction unnecessarily frustrating. What was equally disappointing was seeing how this approach affected his own sales staff, creating unnecessary obstacles for them while they were simply trying to complete a sale. Based on my experience, the level of professionalism, communication, and management was far below what I would expect from a dealership handling vehicles at this level. I would recommend saving yourself the time and frustration and doing business elsewhere. More
Edward Moore was fantastic to work with. He was knowledgeable about the product, answered all my questions, and helped me make the right decision. On top of that, he has a great personality He was knowledgeable about the product, answered all my questions, and helped me make the right decision. On top of that, he has a great personality that made the entire experience enjoyable. I highly recommend working with him! More
I had an excellent experience at this dealership. Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and gave honest advice when asked. I felt like he was truly trying to help me find the right car and not just make a sale. Also, Carlos the Manager was very nice! He helped us get to the right monthly payment and when I had some concerns about the car post sale, they both made themselves available and handled it. I would highly recommend this dealership! Even Dorit, the business manager was a joy to work with! Don't go anywhere else to buy a Mercedes. This is certainly the right place! More
Julian was amazing from the first phone call. He made the process smooth and easy. I got exactly want I wanted even down to the price, I’m so thankful for him and his hard work and great customer He made the process smooth and easy. I got exactly want I wanted even down to the price, I’m so thankful for him and his hard work and great customer service. More
Everything was fast and easy and I’m so happy I got what I wanted. I wanted. More
I just moved to the USA and Julian Chin helped Me buy my first car. He was great, very responsive and transparent. I am very happy and highly recommend the dealer. first car. He was great, very responsive and transparent. I am very happy and highly recommend the dealer. More
Julian was extremely professional, responsive, kind and delivered on everything I asked of him throughout the entire car process. He provided options and through outside of the box to make my car deal poss delivered on everything I asked of him throughout the entire car process. He provided options and through outside of the box to make my car deal possible. Once we agreed on the price I was in and out of the dealership within an hour. I will be recommending this dealership to all our friends and family and will buy from him again without a doubt. More
I truly appreciate Edward for his patience and for working to earn my business without ever making me feel pressured. His approach made what is often a stressful experience enjoyable. If you're loo working to earn my business without ever making me feel pressured. His approach made what is often a stressful experience enjoyable. If you're looking for someone who is knowledgeable and committed to exceptional customer service, I highly recommend asking for Edward and the Silver Spring dealership. More
Chevist was great! I have brought 3 cars from the Silver Spring dealership and they are outstanding! Shout out to Keith and Mae! I have brought 3 cars from the Silver Spring dealership and they are outstanding! Shout out to Keith and Mae! More
I had a great experience working with Julian Chin at Silver Spring Mercedes. He was easy to work with, down-to-earth, and always available whenever I had questions. He kept me updated throughout the ent Silver Spring Mercedes. He was easy to work with, down-to-earth, and always available whenever I had questions. He kept me updated throughout the entire process with information about the cars I was interested in and was completely transparent every step of the way. I never felt pressured, and I really appreciated his honesty and communication. If you’re looking for a knowledgeable and trustworthy salesperson, I highly recommend asking for Julian. More











