Mercedes-Benz of Silver Spring

MB of Silver Spring and Julian Chin made the car-buying experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pr experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pressured or taken advantage of—just supported every step of the way. The entire process was smooth, stress-free, and actually enjoyable—something I never thought I’d say about buying a car! More

I recently had an outstanding experience at the Benz dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was i dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was incredibly knowledgeable about the different models and options available. He took the time to explain the features and benefits of each vehicle, ensuring I made an informed decision. Overall, I highly recommend visiting this dealership and asking for Edward. He made my car buying experience a pleasure! More

The dealership is amazing! Great waiting lounge and other amenities. Service was friendly and accommodating! Great waiting lounge and other amenities. Service was friendly and accommodating! More

Very courteous, friendly and respectful. Clean facilities and top notch service. Edward and Renee we extremely helpful Clean facilities and top notch service. Edward and Renee we extremely helpful More

Edward Moore made YET ANOTHER customer interaction meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Me meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Mercedes Benz! More

Lovence is the real deal. I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right awa I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right away, which is why the car is now in my driveway. Fun, hardworking, clear communicator, and zero games. I am in sales myself and always find the car-buying process annoying, but not here. Numbers were fair (win-win deal), leadership, specifically Carlos Arias was also fair and wanted to make the deal work, and Lovence delivered on every promise. I drove 3.5 hours on TRUST, and they never once went back on their word. THANK YOU! More

Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unm He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen. I'm proud to still be part of the Mercedes family. See you again soon! More

The dealership has exceptional customer service. My service professional is Juan Ayala and he is extraordinary! My service professional is Juan Ayala and he is extraordinary! More

Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place. Very friendly, positive , and kind staff members.I highly recommend this place. More