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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,990 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,990 reviews
February 21, 2025
Scott McLaughlin was my service advisor and he was absolutely awesome. He ensured I was informed timely, he was able to answer my questions, and provided me with recommendations and a plan for additi absolutely awesome. He ensured I was informed timely, he was able to answer my questions, and provided me with recommendations and a plan for additional services. More
by Donna Burnette
Employees Worked With
February 18, 2025
Chevist and May are a dream team. This was the best experience I have had in purchasing a new car. I could not ask for more. Professional, commutative, and friendly. What more could I This was the best experience I have had in purchasing a new car. I could not ask for more. Professional, commutative, and friendly. What more could I ask? More
by epic_dynamic_6u
February 18, 2025
Cliff gave me the best car buying experience I have ever had! I look forward to buying my next Mercedes from him in the future. I would give him a 40/10!!!! had! I look forward to buying my next Mercedes from him in the future. I would give him a 40/10!!!! More
by Hpic98
Employees Worked With
February 18, 2025
I could not be more effusive about my experience working with Chevist Mitchell. Beyond being a great human being, he’s knowledgeable and solutions oriented. He went above and beyond for us! with Chevist Mitchell. Beyond being a great human being, he’s knowledgeable and solutions oriented. He went above and beyond for us! More
by J.V.
February 15, 2025
This was the second time being serviced by Chevist and he provided great customer service for the purchase of our GLA and then our GLC. provided great customer service for the purchase of our GLA and then our GLC. More
by levinekeylon
Employees Worked With
February 12, 2025
Qin was very professional and supportive. I had a great experience with him! I purchased a car from him, and he made sure that he could help me in anyway he can and answered my question. A I had a great experience with him! I purchased a car from him, and he made sure that he could help me in anyway he can and answered my question. Also, the finance manager Brad Fisher was very helpful, great, and provided a great service! More
by sedigahb
February 05, 2025
I would like to give a big thanks to MB of Silver Spring! I live in California so buying a car online was a whole new experience. The Staff made the buying process seamless. I live in California so buying a car online was a whole new experience. The Staff made the buying process seamless. More
by Mr. Barnes
February 02, 2025
This dealership in our opinion has set the standards of excellence and customer experience. Having shopped Mercedes brands for over 35 years this dealership with its employees has set the bar. Elaina VOYSE excellence and customer experience. Having shopped Mercedes brands for over 35 years this dealership with its employees has set the bar. Elaina VOYSEST our sales representative made it spectacularly simple, and she was simply spectacular from start to finish. Extremely attentive, anticipating our car needs along with our budget goals was amazing. Her patience in explaining car types and honing into our choices was easily her strength. Barry Fischer the Finance Manager was truly receptive, did not push for more than what we needed and beyond that is truly an accomplished and exceptional finance guy who can make the money part easy to understand in new car buying. He has an unusual sense how to ease the anxiety of people spending a good amount of money in buying a new car. Cannot say enough for the dealership and the two individuals who helped us. 21 gun salute to the dealership and the two individuals. More
by DVT
February 01, 2025
I was very impressed by the way Howard served me. I was come here to buy a bumper for my 2000 Mercedes 320 and fortunately I met Howard and when so well so fast. Thank you so much. I was come here to buy a bumper for my 2000 Mercedes 320 and fortunately I met Howard and when so well so fast. Thank you so much. More
by Emil Hatcheu
Employees Worked With
February 01, 2025
Nice, clean and people are friendly. Thanks to Bill for finding me a car that can meet my needs. Thanks to Bill for finding me a car that can meet my needs. More
by Yiting
Employees Worked With
