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Mercedes-Benz of Shrewsbury

Shrewsbury, MA

4.1
167 Reviews
At Mercedes-Benz of Shrewsbury we strive to meet and exceed the expectations of each individual customer who walks through our doors. We are thankful for the opportunity to serve you in all your car purchasing and servicing needs. Our knowledgeable and professional staff is here to assist you throughout the process
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760 Boston Turnpike

Shrewsbury, MA

01545

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Showing 167 reviews

November 08, 2024

Nice experience with my first C-class C300 purchase. Nick is very personal and knowledgeable, Anjula is warm and friendly, Amie is a pleasure to work with. Although there’re some small things not clear More

by yriver5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anjula Amarasinghe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Scherer, Amie Le
June 10, 2024

John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient More

by Bellc.boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
May 18, 2024

Sleazy sales man at its finest, went in there to purchase a car through my bank, insisted to try to sell me financing option through them even though I refused and wanted to purchase the car through my bank… More

by armelconyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrzej Nowakowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lemming
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of Shrewsbury responded

We're terribly sorry for the misunderstanding. Our team was simply trying to explain that we are an agent for your selected Credit Union and that we could process the paperwork through your bank of choice right here from the dealership to simplify the process and get you driving away in your new car. We sincerely apologize that it wasn't conveyed as clearly as it needed to be.

December 17, 2023

We bought a used car from Andrzej and could not be happier. He was extremely pleasant, very professional, and nice. He prepared the car quickly and came in on his day off to transfer the car. More

by dkorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrzej Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

2 months my car sat. Water was left in the trunk under the spare tire. More

by Shrude berry N gud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Burke
June 02, 2023

I had an amazing experience working with Tim who is the manager and Arthur. They are professional, seasoned and helpful in understanding my requirements and working with me I highly recommend doing More

by rabiyahammad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
February 13, 2023

This was the best experience I’ve ever had selecting and buying a new car. Jaime was very patient, knowledgeable and accommodating as I test drove multiple cars, considered options and worked out a deal. More

by Chris F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

At MB of Shrewsbury I had the best dealership and car-buying experience to-date. My salesman was Ben Boomer who not only made sure we get ample time to test drive the vehicles we were interested in b More

by nikvasios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Boomer
November 17, 2022

Went out of way to make my service experiance great. highly recomend asking for Ryan More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McClay
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

Best car buying experience I have ever had . .. Ben Boomer is a true asset to your sales team. Thank you! More

by KRISTYNCHIASSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Boomer / Sales Executive / 5 STARS!
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