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Mercedes-Benz of Scottsdale

Scottsdale, AZ

4.4
309 Reviews
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4725 N Scottsdale Rd

Scottsdale, AZ

85251

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Showing 309 reviews

April 17, 2015

A great SUV and a fantastic salesman My wife and I were very impressed how Dinu represented your dealership and his in depth knowledge of your products. We were not rushed to make a deci More

by willie350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : chase, Dinu Cretu
April 13, 2015

Dinu and MB Scottsdale delivered! My wife and I decided to purchase our first Mercedes last week after a lot of research. Spoke with Dinu in the morning to arrange a test drive for lat More

by RFish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase , Dinu Cretu
April 10, 2015

Simly the best car buying experience Jonathan Musil was the very knowledgeable about all promotions and models. He was able to find me a deal that no other sales person could match. More

by RobertL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 03, 2015

My salesperson is great and the cars are nice too! the salesperson – tino ferrulli is great. and the cars are nice too! but, i can buy the car other places. i deal with scottsdale m/b because of tino! More

by lizmatthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 31, 2015

Refused to accept responsibilty for defective service They replaced my harmonic balancer under recall on my 1998 ML320. After service ml320 began leaking oil profusely from balancer. Within 3 days lost fu More

by unhappy ex-customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 06, 2015 -

unhappy ex-customer responded

Whoever at the dealership keeps making the false statement that "it would be mechanically impossible for you to have driven the vehicle for days if we had made this type of mistake" needs to study the function and impact of harmonic balancers. A mis-aligned harmonic balancer will NOT stop the crankshaft from turning. NOR is there any electronic sensor that indicates or reacts to the misaligned harmonic balancer on this vehicle. It is VERY mechanically possible to contimue to drive the vehicle with the harmonic balancer misaligned. Unfortunately, there is nothing to stop the oil from dripping through the alighment channel on the balancer except for the mounting bolt which is not very efficient. The false statement is either an intentional false statement, or a demonstration of lack of understanding of the mechanical function of the harmonic balancer, which creates even more support for the negative review.

March 30, 2015

Amazing Deal and great service too! Wow, where to begin....First off I live in Las Vegas and wanted to find a NEW 2014 C250 but the 2 dealers here in town did not have any and they were More

by MBLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dinu Cretu
March 26, 2015

Best Salesperson Ever Our recent experience at Scottsdale Mercedes was great simply and only because of Sandrena Schumacher! She went to bat for us, above and beyond in se More

by A n J Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandrena Schumacher
March 19, 2015

Go see Johnny at Scottsdale Mercedes they are great. My salesman Johnny was polite not aggressive ....he knew his products ...the sales manager John was there during negotiations, which made it very easy More

by gonebraska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 18, 2015

One of, if not the smoothest car buying experiene of my life Dinu was professional and attentive to our requirements throughout the entire process. He made every effort to find the car, with the options we wante More

by cedewalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dinu Cretu
Mar 18, 2015 -

Mercedes-Benz of Scottsdale responded

Curtis, I must admit that working with you was one of the best experiences I had with customers. I appreciate your time and your patience during this process. I hope that your wife enjoys her new GLA! Thank you for sharing your experience with us! My best regards, Dinu

March 18, 2015

Dinu is the best! Dinu made my buying experience one of the easiest and quickest I have ever experienced. The exact car I wanted was not on the lot so Dinu tracked one More

by KB612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance Manager - cant remember her name but she was quick and efficient. Love that!, Dinu Cretu
Mar 18, 2015 -

Mercedes-Benz of Scottsdale responded

Kerri, It means a lot to me to see that you are happy with your new car and with the service we provided. Thank you for sharing your experience with us!

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