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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
615 Reviews

615 Reviews of Mercedes-Benz of Sarasota - Service Center

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April 03, 2011

I bought my CLK350 through Salesman Chris Fulton. Chris did a good job. I am pleased with my purchase. Ben Litke is my service representative. Ben is thorough and straight forward answering all of my ques More

by CLK350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Litke (service); Dominique (Parts Dept.), Chris Fulton
July 17, 2010

They replaced my transmission for $6,000, it only lasted 11 months. I took it in for another replacemant since it was still under warranty, and they want $1,300 because according to them it does not include More

by vmvidal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie Soeker and Michael Horrell
February 13, 2009

Very upsetting experience. Spreading bad news about others is not something I ever want to do or believe in. Please forgive me. But I feel it is my obligation to forewarn innocent future customers wh More

by Truthbetold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General Manager, Service Manager, Mechanic
July 21, 2008

Replaced trunk lid shocks and found a chip on the outside of the trunk when the work was completed. This chip was touched up with paint, however, it did not match! Mr Kordick said that it was not done by an More

by irishtrinket
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
joe kordick narmeen hanna
July 07, 2007

When this dealer was under the ownership of Glauser they were the best now under Autonation avoid this place. Customers come last they only care about themselves. I had a dangerous transmission problem ther More

by steve1173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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