Mercedes-Benz of Sarasota - Service Center

Mercedes-benz that should mean something in the luxury car department I don't think some of the employees see it as world class they need to do a 2 day training session that would let the employees know w car department I don't think some of the employees see it as world class they need to do a 2 day training session that would let the employees know we be the very best in customer service even the smallest of things that makes a custom feels important small details like changing the battery in key fob i get my car back and notice that key fob battery needed to be changed thats something less the custom has to worry about thats from the techs to janitors and managers world class custom service is my number goals More

I just had my AMG GT53 serviced at Mercedes-Benz of Sarasota and it was an absolute pleasure to work with ASM Shawn Barnett, Service Manager Jim Foulkrod, and Service and Parts Director Scott Coyner. T Sarasota and it was an absolute pleasure to work with ASM Shawn Barnett, Service Manager Jim Foulkrod, and Service and Parts Director Scott Coyner. The Mercedes-Benz of Sarasota team go above and beyond to make servicing your car a great experience. I'm definitely picky when it comes to servicing my AMG, and I've already recommended my friends to the same great experience. Thanks Again!!!! More

Lisa does a super job of representing Mercedes' and provides outstanding customer service. She is super. provides outstanding customer service. She is super. More

WE HAVE BEEN DEALING WITH THIS DEALERSHIP FOR MANY MANY YEARS AND HAVE MUCH APPRECIATION ! OUR SALESMAN GEORGE HASAH IS GREAT ! YEARS AND HAVE MUCH APPRECIATION ! OUR SALESMAN GEORGE HASAH IS GREAT ! More

Shawn Barnett was very pleasant and helpful, work was completed as promised , only complaint was it took over a month to get a loaner car. completed as promised , only complaint was it took over a month to get a loaner car. More

Excellent all around service covered under pre-purchased contract that strongly recommend. Your service representative was pleasant and helpful. contract that strongly recommend. Your service representative was pleasant and helpful. More

A retired new car dealer myself, I feel qualified to assess the performance of dealership personnel. I find everyone with whom I have dealt with at Mercedes Benz of Sarasota from service to parts, new, assess the performance of dealership personnel. I find everyone with whom I have dealt with at Mercedes Benz of Sarasota from service to parts, new, and used car sales to be well trained, courteous, and attentive to details. I have and will continue to recommend this dealership. I cannot say the same about some dealerships in the area. More

The Servive was on time and the staff was very professional. There were no surprises in the price of service either. professional. There were no surprises in the price of service either. More

I bought my Volvo and service plan from this dealer. When I brought my car in for an oil change, I felt like a second class citizen. My service adviser barely spoke to me. I was on time for my appointme When I brought my car in for an oil change, I felt like a second class citizen. My service adviser barely spoke to me. I was on time for my appointment and the person who had the previous appointment arrived after I was already with the service advisor. The service adviser got rid of me and dealt with the folks who had a Mercedes. Not a good feeling to have as I waited. More

They have always provided great service for our vehicle. Very accommodating finishing the service when promised Very accommodating finishing the service when promised More