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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

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July 22, 2024

I just had my AMG GT53 serviced at Mercedes-Benz of Sarasota and it was an absolute pleasure to work with ASM Shawn Barnett, Service Manager Jim Foulkrod, and Service and Parts Director Scott Coyner. T More

by joemcq8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Foulkroud, Shawn Barnett, Scott Coyner
Jul 24, 2024 -

Mercedes-Benz of Sarasota responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thanks for the recommendation, and have an amazing day!

July 11, 2024

Lisa does a super job of representing Mercedes' and provides outstanding customer service. She is super. More

by Ternanlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jul 12, 2024 -

Mercedes-Benz of Sarasota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 03, 2024

WE HAVE BEEN DEALING WITH THIS DEALERSHIP FOR MANY MANY YEARS AND HAVE MUCH APPRECIATION ! OUR SALESMAN GEORGE HASAH IS GREAT ! More

by Gstrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER
Jul 04, 2024 -

Mercedes-Benz of Sarasota responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Sarasota. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 20, 2024

Shawn Barnett was very pleasant and helpful, work was completed as promised , only complaint was it took over a month to get a loaner car. More

by georgepic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
Jun 21, 2024 -

Mercedes-Benz of Sarasota responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 13, 2024

Excellent all around service covered under pre-purchased contract that strongly recommend. Your service representative was pleasant and helpful. More

by woodyct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Jun 14, 2024 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2024

A retired new car dealer myself, I feel qualified to assess the performance of dealership personnel. I find everyone with whom I have dealt with at Mercedes Benz of Sarasota from service to parts, new, More

by ehpaxton40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 12, 2024 -

Mercedes-Benz of Sarasota responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 07, 2024

The Servive was on time and the staff was very professional. There were no surprises in the price of service either. More

by charlesbrown8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barney
Jun 12, 2024 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

I bought my Volvo and service plan from this dealer. When I brought my car in for an oil change, I felt like a second class citizen. My service adviser barely spoke to me. I was on time for my appointme More

by tk34251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember the woman who was my service advisor.
Jun 12, 2024 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (941) 275-1293 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 27, 2024

They have always provided great service for our vehicle. Very accommodating finishing the service when promised More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kneski
May 28, 2024 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 17, 2024

The Mercedes man who handled my case was excellent. He was efficient, knowledgeable and clear in his explanation. Shawn made an unpleasant problem doable. I was confident. More

by stangrabarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 20, 2024 -

Mercedes-Benz of Sarasota responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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