Mercedes-Benz of Sarasota

I corresponded with Chris Fulton and Peter Bolduc for I corresponded with Chris Fulton and Peter Bolduc for several weeks prior to scheduling an appointment. They were very helpful is my selection of a I corresponded with Chris Fulton and Peter Bolduc for several weeks prior to scheduling an appointment. They were very helpful is my selection of a vehicle. I was interested in the C300 and the ML350. After scheduling an appointment Chris Fulton went above and beyond in helping me acquire my vehicle. He was very professional and spent approximately five hours with me explaining prices, test driving and after purchasing my vehicle he went over every detail about the vehicle with me. He's made several follow up phone calls as well as other employees of Sarasota Mercedes. Customer service was and is excellent. More

IT WAS A GREAT PLEASURE DEALING WITH DEREK WALTON AND SCOTT CRANSTON. THE DEAL WAS PRIMARILY COMPLETED ON THE INTERNET AND THE IN PERSON CONTACT WAS GREAT AND PROFESSIONALLY HANDLED. HIGHLY RECOMMENDED! SCOTT CRANSTON. THE DEAL WAS PRIMARILY COMPLETED ON THE INTERNET AND THE IN PERSON CONTACT WAS GREAT AND PROFESSIONALLY HANDLED. HIGHLY RECOMMENDED! THE NEW FACILITY IS STATE OF THE ART AND ALL OF THE STAFF WERE VERY FRIENDLY AND KNOWLEDGABLE. More

Have bought several vehicles from this dealership and from this salesman. Was treated professionally and courteously and feel that I obtained a good deal when buying both vehicles, one being new, and o from this salesman. Was treated professionally and courteously and feel that I obtained a good deal when buying both vehicles, one being new, and one used. The entire purchase process was smooth and best financing options obtained. More

Reliable, fast, and honest (not talking about the car). I'm two for two with Mercedes of Sarasota. Can't see myself purchasing a vehicle without Pete Bolduc. He's NOT a salesman, he's a friend. Congratul I'm two for two with Mercedes of Sarasota. Can't see myself purchasing a vehicle without Pete Bolduc. He's NOT a salesman, he's a friend. Congratulating Mercedes Benz of Sarasota for having Pete! My wife and I are really happy with the overall experience especially with the price. We felt real good leaving the dealership with the promised quality and most important the price. We are definatly a Mercedes Family! More

Over the past several years, I have purchased over 10 New Vehicles from ME/BE of Sarasota & if wasn't for my salesman Victor Lema's professionalism, attention to details and expertise I would not have been s Vehicles from ME/BE of Sarasota & if wasn't for my salesman Victor Lema's professionalism, attention to details and expertise I would not have been such a repeat customer. He truly got me the best deal with exactly what I wanted each and every time. He's a pleasure to work with and I look forward to dealing with him again in the future. More

Victor Lema is THE reason I have bought three cars at this dealership. He is an exceptional asset and Mercedes of Sarasota is lucky to have him!!! He is always accommodating, polite, friendly and willin this dealership. He is an exceptional asset and Mercedes of Sarasota is lucky to have him!!! He is always accommodating, polite, friendly and willing to help in any way. He has always gone above and beyond. When in need of a car in the future, we will once again look to Mercedes of Sarasota and Victor Lema. Deirdre Diaz Granados More

The words that I would use in describing this dealership and Cranston Scott would be all superlatives! Not only does Cranston, with his winning personality, make you feel as though you are the only customer and Cranston Scott would be all superlatives! Not only does Cranston, with his winning personality, make you feel as though you are the only customer in the world, but he also has the unusual ability of asking the right questions to produce a correct and satisfying outcome. My wife and I have bought several vehicles for ourselves, friends and family and have always been extremely satisfied with the ease at which he makes the process, which we all know can be confusing and stressful. In addition, Cranston is a plethera of information when it comes to automobiles which is extemely important in this competitive market. We are certainly looking forward to doing business with him in the future and would not consider going to anyone else when purchasing an automobile. Thank you, Ron & Kim More

I came in to purchase a used Cadillac CTS that I had heard about. This car was in great condition and had under 50k miles. My sales person was Chris Fulton. Chris was very professional and accomodati heard about. This car was in great condition and had under 50k miles. My sales person was Chris Fulton. Chris was very professional and accomodating. Since this car was over 5 years old there were a few minor details on the exterior that needed to be fixed. Chris made sure this issues were handled before I came to pick up the car. I would definitely recommend Chris and this dealership in the future. More

Our salesman as well as all the staff we worked with were very knowledgable and friendly. We wanted a car with particular features and even though the car wasn't at the dealership our salesman was able to f very knowledgable and friendly. We wanted a car with particular features and even though the car wasn't at the dealership our salesman was able to find it for us. The financing was quick and easy to complete. More

NO CUSTOMER SERVICE, after trying to negotiate a finance deal on a Used MB which took 5 days 12 phone calls and 1 ONE !!!!! Return call they come back to us with a deal that was insulting, obviously the te deal on a Used MB which took 5 days 12 phone calls and 1 ONE !!!!! Return call they come back to us with a deal that was insulting, obviously the team at Sarasota Mercedes Benz doesn’t want to work for their business they treat you like a number if the deal is alittle too hard they don't even TRY to keep you as a client or even offer you some level of service. Even after I called and left a message for the General Manager Hugh Peeples (941) 308-6007 to call me ! Even he can't return a call - It’s so unbelievable it’s on some level funny! Oh and considering we just bought a new MB from another Florida MB dealer who went over and beyond assistance, we should of gone back to them but we just thought all MB dealers would have a high standard of customer care - well certainly NOT MERCEDES BENZ OF SARASOTA! A letter to Mr Ernst Lieb, Pres & Ceo of MB USA is where I will be taking my complaints to! More