Mercedes-Benz of Sarasota

I could not have asked for a better sales person to help me with my new car purchase...Victor Lema went over and beyond to help me me with my new car purchase...Victor Lema went over and beyond to help me More

Honest. Hardworking. Very respectful of customer wishes. I have a friend who may be interested in a new Mercedes. I intend to refer her to Victor and come along on the initial visit. I am very happy with I have a friend who may be interested in a new Mercedes. I intend to refer her to Victor and come along on the initial visit. I am very happy with my new GLK350 and the buying experience at Mercedes of Sarasota. More

We were very impressed by the professionalism of the staff. We were also interested in the Lexus, BMW, and Infiniti. In addition to loving the Mercedes, the way we were treated by the staff helped us t staff. We were also interested in the Lexus, BMW, and Infiniti. In addition to loving the Mercedes, the way we were treated by the staff helped us to choose the Mercedes over the Lexus, BMW and Infiniti. More

I have owened 5 mercedes so far and i will God willing have more .From the moment I set foot in MB of sarasota it has bin nothing but a wonderfull exsperence.. the salesman ,the sales manager ,Peter who g have more .From the moment I set foot in MB of sarasota it has bin nothing but a wonderfull exsperence.. the salesman ,the sales manager ,Peter who gives me the loaner ,to Judy Schweitzer my Service manager who gets the job done on time and keeps you up dated when there is something unexspected that needs to be addressed When I moved to Florida I came down with 2 - Mercedes that I had purchased from a New york dealer when it was time for service they took care of my as if thew had sold them to me. And when I picked up my car a few days ago it ran and handled better than when I took it in for service ,they found a problem with something and took care of it Think about it you are going 75 MPH on the highways here in Florida --- I trust the people at MB of Sarasota .... Thank You-- All at MB of Sarasota More

The customer service experience from Audrey was exceptional. The highest rating that i can give anyone. I own a 1996 mercedes Benz s420. The A/C needed extensive repairs. I did not understand the exceptional. The highest rating that i can give anyone. I own a 1996 mercedes Benz s420. The A/C needed extensive repairs. I did not understand the whole process involved with diagnosis, repair estimates and loaner cars. Audrey had taken what ever time neccessary to explain the extent of the a/c repairs, in detail, right down to the small parts that were needed to be replaced. If i had any questions about the repairs, she had alot of knowledge to answer them. If she did not know an answer, she took the time to find out. Audrey is excellent when it came down to billing warrentee companies on service/repairs. She made sure my warrentee covered the repairs according to what is listed under the contract. She looked out for me to make sure I was not mislead by my warentee company in refusing covered repairs. Audrey also worked hard to get me the lowest price possible for my repairs/service. I was always greeted with a smile. Audrey displayed the highest perfessionalism of any service personnel. I will always ask for her to service my vehicle when i come back to the dealership. The repair tech Bill, who worked on my cars A/C was also rated high by me. When I picked up my car, Bill greeted me and showed me what was done to my vehicle. He was there to answer any questions i had about the service. More

I have purchased many cars in my lifetime and I have always said that I hate buying cars because of the process and previous bad buying experiences. However, my purchase of the new 2011 MB E350 has bee always said that I hate buying cars because of the process and previous bad buying experiences. However, my purchase of the new 2011 MB E350 has been by far the most pleasant automobile purchase I have ever made. Without exception, bar none! Thanks to the team at Mercedes-Benz of Sarasota it was definitely worth traveling 800+ miles to make this (internet) purchase. Special thanks goes out to Tammy Saylor and Pete Bolduc ... a truly excellent salesman and provider of service to the customer. I am looking forward to my next MB purchase .... at Mercedes Benz of Sarasota! Dan More

The only reason I work with this dealership is because I get to work directly with Abel Grijalva. He his a great mechanic and always takes care of me and explains everything in detail. I trust him complet get to work directly with Abel Grijalva. He his a great mechanic and always takes care of me and explains everything in detail. I trust him completely. I have dealt with him on numerous repairs and he always does whats best for me. He is the primary reason if n ot the only reason i deal with sarsaota mercedes. More

This was most certainly the best experience my wife or I have had purchasing an automobile yet. Jay was an excellent salesman with great knowledge and manners. Dave was great in the finance dept. and trea have had purchasing an automobile yet. Jay was an excellent salesman with great knowledge and manners. Dave was great in the finance dept. and treated us with the utmost respect. Please thank them for us. Andrew and Danielle Delk More

The list is long to expensive never fixed couldn't find problem. After 1000 and little results went elsewhere. I did look at a trade in for a newer car with lower miles. They wanted more than retail and wa problem. After 1000 and little results went elsewhere. I did look at a trade in for a newer car with lower miles. They wanted more than retail and wanted to give me thousands less then trade in vale what a joke also took 3 hours to get the numbers . I would never go back. More

The above 3 individuals made my dream of owning a The above 3 individuals made my dream of owning a Mercedes Benz Sprinter a reality. I had just visited the Mercedes Benz dealership in Gainesvil The above 3 individuals made my dream of owning a Mercedes Benz Sprinter a reality. I had just visited the Mercedes Benz dealership in Gainesville, FL the day before. Incredibly, they wanted me to pay 20-30% down payment. My credit score was good, not great, but I thought this way too much, and certainly unattainable at present for me. Frankly, I was a little perturbed and very discouraged. I know I needed the Sprinter for my business and would fail miserably without it. By some influence of fate, I searched out Sprinters on the internet and came across the Mercedes Benz dealership in Sarasota. Well, I thought to myself, "What do I have to lose"? So, I called the number and Mr Hajal answered. I told him my situation, automotive needs, and unfruitful experience at the MB dealership in Gainesville, FL. He said he'll try to make it happen. And, lo and behod, it was so! As if I won the lottery! Well, it turns out it was a stroke of good luck, and a win/win situation. The Sarasota MB dealership needed to liquidate their inventory of 2010 MB Sprinters and I needed to buy one. Well, as you guessed, this was a match made in Heaven. The 2010 MB Sprinter was new and had a price reduction of about $6,000, which immediately became equity in the vehicle. If you use your imagination, you can see that the banks can use that equity as a downpayment. Combine this with my $1,000 downpayment, and $1,500 generous trade in allowance for my 2001 extended Dodge Ram van 3500, which can also be used as a downpayment, and you have a qualifying figure for the banks. Well, in a nutshell, these individuals made my Mercedes Benz Sprinter dream come true, and I will be eternally grateful. And, as a "bonus", I also look like a rich man when I return to my lower socio-economic class neighborhood. More