Mercedes-Benz of Sarasota

Was very pleased with the fast and efficient recommendations for my car's service interval. My service supervisor, Brett Ferrucci, quickly sorted out the work that needed to be done, and he di recommendations for my car's service interval. My service supervisor, Brett Ferrucci, quickly sorted out the work that needed to be done, and he diagnosed a non-problem with my windshield wipers that I thought needed attention. Overall score for Brett and Mercedes-Benz of Sarasota is A++++! More

Peter Bolduc was a pleasure to work with and was very responsive to all of our emails and calls. We'll be back very soon for the next E-class! responsive to all of our emails and calls. We'll be back very soon for the next E-class! More

Not very accommodating dealership. Walked in and no one asked to assist me. Had to wait to view a 2020 S560. I took my money to Euro Crown and got much better customer service, also bought a 2020 S560. C asked to assist me. Had to wait to view a 2020 S560. I took my money to Euro Crown and got much better customer service, also bought a 2020 S560. Called this dealership for Service, and the dealership would not provide a shuttle. Again I called Euro Crown for service and shuttle automatically provided. Don't waste your time. If your not white, they don't see you. More

Mercedes Benz Sarasota is hands down the best dealership for service and sales! For the last ten years or more I have purchased and serviced my vehicle here. From the service manager Jim, Brett in service, for service and sales! For the last ten years or more I have purchased and serviced my vehicle here. From the service manager Jim, Brett in service, to Lisa and all staff in the loaner department you are fantastic! You guys are always accommodating and down to earth. It’s such a pleasure to service my vehicle here, you guys are like family. My daughter Ava looks forward to my appointments because she loves the smell of the cookies and how friendly the staff is. Thank you Mercedes Benz of Sarasota! More

A bunch of crooks. I weren't to purchase my c300 after I paid off 45 months out of 48, after the salesman told me there was no pre-payment penalty. First, they tried I weren't to purchase my c300 after I paid off 45 months out of 48, after the salesman told me there was no pre-payment penalty. First, they tried to rip me off on the loan, charging me 5.5 %. So I left went home and got my own loan on the Internet from Bank of America for 3.49%. I went back the next day, worked out all the details, and then at the last minute, the salesman told me I had to write out an additional personal check for $1200 to Mercedes Benz Financial. He was vague about the reason; he just said "They say you owe them the money." And then he showed me a printout showing that I owed the money to Mercedes Benz Financial. An assistant manager came over and also said, "You owe them the money." So, I walked out again and called Mercedes Benz Financial. They told me they didn't know what the salesman was talking about. I did not owe an additional $1200." This is larceny; plain and simple. People go to jail for less. I don't know how the parent company of Mercedes Benz International lets their employees get away with something like this. I guess the people in Sarasota including the manager, figure that the people in Sarasota are old and senile and will agree to anything to buy a Benz. But not me. I made a complaint to the parent company over the phone. And I will go to another Mercedes Benz to purchase my leased car. More

Kenneth Johnson,The Best the Best Salesmen, not pushy and Very knowledgeable, he went above and beyond to get the right del, Gret clean cars and facility! Very knowledgeable, he went above and beyond to get the right del, Gret clean cars and facility! More

Place is n embarrassment! Well where do I begin. My wife and I made an appointment for a standard oil change when we pulled into service area we waited 10 minutes till some id Well where do I begin. My wife and I made an appointment for a standard oil change when we pulled into service area we waited 10 minutes till some idiot kid wandered over to us my wife told him we had an appointment and our name he basically mumbled he would see if he could find someone to help us. We then watched him wander around talking to other idiot kids he then proceeded to try and find someone to help us. When he returned after keeping us waiting for 20 minutes my wife asked him his name he mumbled Kyle and told us he could not find our appointment my wife turned to me and said let's leave I agreed and we proceeded to schedule with German Motor Cars where we were treated like they cared about our businesses. Sarasota Mercedes is a total joke. More