Mercedes-Benz of Sarasota

Chris was fantastic in managing my service. Professional, courteous! Would highly recommend! That’s all folks courteous! Would highly recommend! That’s all folks More

Dealership is a clean beautiful facility with comfortable seating and helpful service staff to greet you. seating and helpful service staff to greet you. More

I had an excellent experience at this dealership. Professional and helpful staff, Lisa Gillespie in particular, were a pleasure to work with. No doubt, I will come back for the next service. Professional and helpful staff, Lisa Gillespie in particular, were a pleasure to work with. No doubt, I will come back for the next service. More

The service advisor was very friendly and knowledgeable. No pressure to purchase anything except the service i came in for. No pressure to purchase anything except the service i came in for. More

Walter was a good man to work with. Made the process painless. He has a lot of knowledge about the cars. Our 3rd mbz. painless. He has a lot of knowledge about the cars. Our 3rd mbz. More

My experience at Mercedes-Benz of Sarasota continues to be exceptional. My service advisor Stephen Appolloni is the best. He is not only knowledgeable, but truly proactive in making sure all aspects of the be exceptional. My service advisor Stephen Appolloni is the best. He is not only knowledgeable, but truly proactive in making sure all aspects of the car service proceed seamlessly. In addition, I want to thank Ernie Withers. On the few occasions I requested an opportunity to speak with him, he gladly made himself available. Thank you. More

They did give me a loaner car but not equal to the one I drive. I just traded in my 2019 S560 and bought a 2021 Rolls Royce Ghost. Thanks hat dealership gave e a 2021 Ghost to drive back from Naples while m drive. I just traded in my 2019 S560 and bought a 2021 Rolls Royce Ghost. Thanks hat dealership gave e a 2021 Ghost to drive back from Naples while my car gets paint and seats protections applied. More

Good service as always. And i don't appreciate being forced to write verbiage when I didn't intend to do so. forced to write verbiage when I didn't intend to do so. More

I love the dealership. Great waiting area and friendly helpful staff everytime. Yesterday Christopher Johnson and Andrew make it a pleasant visit and fast service helpful staff everytime. Yesterday Christopher Johnson and Andrew make it a pleasant visit and fast service More

2 for 2 on selling junk cars.I purchased two, not one, 2 for 2 on selling junk cars. I purchased two, not one, but two pre-owned S-Classes from MB of Sarasota over the past 5 years. Both times, without 2 for 2 on selling junk cars. I purchased two, not one, but two pre-owned S-Classes from MB of Sarasota over the past 5 years. Both times, without fail, the car wouldn't start after only 2 months of ownership. The first time it happened the dealership worked with me and gave me a new battery, that of course died after a few days because the issue was the alternator - which they wouldn't fix. I just recently spend 50k on an S-Class that came with an "Autonation Certified Warranty", which is 90 days or 4k miles, and less than 90 days, and much less than 4k miles, the car has been at the dealership's shop twice. First the parking brake failed and second, the car now will not start. This is literally the worst dealership I've dealt with. Every single time I go in with any issue (we have 2 G-Classes as well as the S-Class) their solution to an issue is to "buy a new one" versus fixing the actual problem. I'm only one single person, but the fact that virtually the same issue has happened across multiple cars suggests that it's likely a commonly occurring problem with the dealership itself. I'll definitely be reaching out to local news and New Channel 8's "BETTER CALL BEHNKEN" about this, since the odds simply don't add up. Two cars purchased across 5+ years and they have virtually the exact same issues? Seems like they have a plan on how to sell used cars with issues. Also, the negative terminal cover has broken grommets, which suggests they had to jump the car to show it to me, meaning they knew the issue existed before I purchased. More