Mercedes-Benz of Sarasota

Fast, friendly service every time. Clean waiting room. Don’t like that we have to watch CNN on the TV but whatever. I always bring a book anyway. Clean waiting room. Don’t like that we have to watch CNN on the TV but whatever. I always bring a book anyway. More

Impressive. Beautiful building and very efficient staff. we had to do a recall repair while on vacation. Service dept. right on schedule. Waiting area comfo Beautiful building and very efficient staff. we had to do a recall repair while on vacation. Service dept. right on schedule. Waiting area comfortable with snacks provided. More

The service representative was polite, knowledgeable, understanding and helpful. The work performed with quality and quickly. understanding and helpful. The work performed with quality and quickly. More

The service department was very helpful . Replacing a key is always a challenge with this new electronic world but the service department was honest about the cost and how long it would take Replacing a key is always a challenge with this new electronic world but the service department was honest about the cost and how long it would take which is appreciated. More

Service has been a very pleasant experience,as always. The whole team is very professional, kind and knowledgeable. The whole team is very professional, kind and knowledgeable. More

After having waited for over two months to receive the second key to the certified pre-owned car I bought from MB, I spoke with General Sales Manager Jamie Muldoon. She ordered a key which was successfull second key to the certified pre-owned car I bought from MB, I spoke with General Sales Manager Jamie Muldoon. She ordered a key which was successfully calibrated yesterday. More

Very responsive and good communicators. As always, MB pricing is as expected. Will continue to use this service. As always, MB pricing is as expected. Will continue to use this service. More

We are always pleased with the Service Department at Mercedes-Benz of Sarasota. We live in Punta Gorda but were not satisfied with the Service at the Ft Myers' Dealer and went to Sarasota. That was se Mercedes-Benz of Sarasota. We live in Punta Gorda but were not satisfied with the Service at the Ft Myers' Dealer and went to Sarasota. That was several years ago and we have never been sorry. Steven Appollloni, our Service guy, is very nice, courteous and efficient, getting us in and out quickly. When we were there for our last service, George Sandberg, the courtesy shuttle driver, took us to lunch at a nearby restaurant while we waited for our cars. He called us there about 45 minutes later and asked if he could pick us up as he has a trip that would take him 1.5 hrs and he did not want us to be stranded at the restaurant. He really went beyond the normal duties of a shuttle driver. Just another example of the courteous, efficient service department at the Mercedes-Benz of Sarasota! More

great and fast service while I waited. Lisa Gillespie is excellent. I highly recommend this dealership Lisa Gillespie is excellent. I highly recommend this dealership More

Taylor is the beat advisor… she always on poi t. She remembers your name and have the loaner car ready and gassed up. Thanks 😊 She remembers your name and have the loaner car ready and gassed up. Thanks 😊 More