Mercedes-Benz of Sarasota

The service I received from Brent and the rest of the staff was exceptional! I recently moved here from another state where the dealer told me all the things I needed to do to get the car in shape. Witho staff was exceptional! I recently moved here from another state where the dealer told me all the things I needed to do to get the car in shape. Without asking Brent checked everything out and gave me an unsolicited “report card” on my car. I did not need to have done what the other dealer recommended. I was out of state for Easter and I was able to drop off my car and get a ride back. It was waiting for me when I returned. It takes a village and this dealership has everyone knowledgeable and working together. I recommended this dealership to a neighbor who also relocated and will be using them. THANK YOU for your honesty and expertise! More

Great service, vehicle ready when promised, very knowledgeable service rep. Nice clean facility with very nice waiting area. knowledgeable service rep. Nice clean facility with very nice waiting area. More

This was my initial visit to the dealership since moving to Florida in December. I have always had my car serviced by Mercedes in Maryland since ownership. I will say that the service I received in your d to Florida in December. I have always had my car serviced by Mercedes in Maryland since ownership. I will say that the service I received in your dealership was outstanding. Mike Stevens was excellent to work with and I was very professionally treated. I will be a client of your dealership in the future. More

First Class; personnel, facility and service. Very professional from setting up my service appointment, to check-in and completion of service. I was given an estimate of the cost of the work to b Very professional from setting up my service appointment, to check-in and completion of service. I was given an estimate of the cost of the work to be completed and a thorough description of work to be done. More

Loved our salesman Antonio. He was great. I got my dream car thanks to him. He was great. I got my dream car thanks to him. More

Took vehicle in for A Service , had a few items to be fixed & was given a MB loaner car / My service advisor( Brett Ferrucci) is absolutely a" Rock Star" ----Always has a smile on his face & makes the wh fixed & was given a MB loaner car / My service advisor( Brett Ferrucci) is absolutely a" Rock Star" ----Always has a smile on his face & makes the whole Mercedes visit the World Class experience it was meant to be. Thank You Brett & thank you Sarasota Mercedes Benz ! More

Great Staff is the reason for excellent service. Timely information and updates kept me informed. Timely information and updates kept me informed. More

Never have had problem until this time. After service, leaky oil filter left oil over my paver brick drive and garage floor. Kind call from manager, Jim, offered to have problem resolved. I After service, leaky oil filter left oil over my paver brick drive and garage floor. Kind call from manager, Jim, offered to have problem resolved. I am sure he will do so. First problem in many, many years! More

Service great, taylor Williams very service orienting. Very professional and caring.?thanks so much. Mertill Wynne Very professional and caring.?thanks so much. Mertill Wynne More

Each and Every time I have my car serviced it’s truly a pleasure dealing with Brett Facciola. He is a true professional and gentleman. pleasure dealing with Brett Facciola. He is a true professional and gentleman. More