Mercedes-Benz of Sarasota

Knowledgeable, courteous, honest and fair! !! Pleasure doing business with them. The service head, Jim, is awesome!! !! Pleasure doing business with them. The service head, Jim, is awesome!! More

Once again MB of Sarasota came through with flying colors and proved to be the exception. I had a small warranty issue with my '22 MB I purchased from them in March. I scheduled a service appointment with Ch and proved to be the exception. I had a small warranty issue with my '22 MB I purchased from them in March. I scheduled a service appointment with Chris Robinson to assess the issue and returned a few days later when the new part came in. I was in and out in a few hours but enjoyed the convenient amenities including coffee while working on my computer. It actually was an enjoyable experience but the most valuable part was, once again, they did not BS me before, during, or after the scheduled work and performed above and beyond my expectations. I picked up my car, which had been washed and dried, and left in a really good mood. Thanks Chris. I would have tipped the mechanic who performed the replacement and person who washed my car if I could. More

Good location and good services , I’m definitely recommend it, they friendly and services is do great recommend it, they friendly and services is do great More

First- I have to Thank Emerson Alvarez and the ENTIRE group at Mercedes of Sarasota. I purchased a ABSOLUTELY BEAUTIFUL C300 on July 22, 2022. 2nd- I almost didn’t go to this dealership because of th group at Mercedes of Sarasota. I purchased a ABSOLUTELY BEAUTIFUL C300 on July 22, 2022. 2nd- I almost didn’t go to this dealership because of the review let by Someone on CarGuru a few days before I went to the dealership. Don’t make the mistake I almost made. Go look and see for yourself. I am very very happy I decided to go and see for myself because there was another car I thought I wanted. I found something else after looking at everything they had. I read reviews and I write them as well. I urge everyone to reach out to Emerson because this man was FANTASTIC. I didn’t have a appointment (although I myself suggest making one) that didn’t phase Emerson. He was on top of my sale and he couldn’t have been any better. He made it happen and it was busy. Once I agreed to the terms, it was much faster and that was me making sure I got a great rate. I did and I LOVE LOVE LOVE my new -2019 c300 “looks” brand new and they detailed it perfectly, filled it with gas and it was waiting out front. Great Experience and I am a extremely detailed person (picky. Lol) I am extremely happy and thankful. It’s now July 26th and it’s still fantastic. So HAPPY with my purchase. More

Service went smooth no hassle's. It was everything I expected from start to finish It was everything I expected from start to finish More

I can’t thank Scott Tierney and the team at MB of Sarasota enough! I'm a small business owner in Texas that has been affected greatly by the vehicle shortage caused this year by supply chain issues. Sarasota enough! I'm a small business owner in Texas that has been affected greatly by the vehicle shortage caused this year by supply chain issues. I contacted over 33 dealerships throughout the United States and Scott was the only one who aggressively pursued acquiring a new MB Sprinter for my business. Yes a couple of dealerships had them and wanted to price gouge me $10k over sticker, but MB of Sarasota delivered exactly what I needed at MSRP! In addition Scott was waiting for my family at the airport when we arrived to pick up the vehicle which was ready and waiting for us. Within two hours we were on our way to our hotel and had the vehicle home in Texas in less than 72 hours! The cost of a plane ticket was well worth it to get the outstanding customer care we received by MB of Sarasota and Scott Tierney! Bravo MB! More

Very nice and polite. Keep me iinformed of the stats of my vehicle. Class A customer service. Keep me iinformed of the stats of my vehicle. Class A customer service. More

Very professional. Low pressure. Very helpful in answering questions. Our salesman Peter provided tape measure for us to measure trunk space compared to previous ve Low pressure. Very helpful in answering questions. Our salesman Peter provided tape measure for us to measure trunk space compared to previous vehicle. Easy experience. Probably the best car buying experience yet!!! Thank you! More

MB-Sarasota is going to be my new designated dealership! The service is great! The people are professional! My service advisor Taylor is super! Her service partner Drew is wonderful! Great experience overal The service is great! The people are professional! My service advisor Taylor is super! Her service partner Drew is wonderful! Great experience overall! Very happy with their services! More

Fast, efficient, detail oriented and great customer care. Always a superior job. Everything is always taken care of. Brett did a perfect job. Always a superior job. Everything is always taken care of. Brett did a perfect job. More