Mercedes-Benz of Sarasota

Mercedes Benz of Sarasota and our service rep. Lisa did a great job servicing our Mercedes. We had the “B” service, new tires and replaced the storage cover on the back seats. Lisa ordered everyth Lisa did a great job servicing our Mercedes. We had the “B” service, new tires and replaced the storage cover on the back seats. Lisa ordered everything and kept us informed throughout the process. Everything was very professional. More

Everybody was very nice and helpful. They treated us with respect and professionalism and went over everything regarding the vehicle. They went beyond their capabilities to help us. Exce They treated us with respect and professionalism and went over everything regarding the vehicle. They went beyond their capabilities to help us. Excellent service More

very good service, everyone is very friendly, they will show and tell all the pros and cons, I recommend it to everyone. show and tell all the pros and cons, I recommend it to everyone. More

Great professional service. It always is. I would highly recommend this dealership for the work they do. It always is. I would highly recommend this dealership for the work they do. More

Shawn, my service adviser, was great. Professional, courteous and thorough. The whole process was painless. Happy with the service I received. Thank you. Professional, courteous and thorough. The whole process was painless. Happy with the service I received. Thank you. More

Always professional and customer oriented. I’ve never left there without feeling satisfied or without a solution to any problems. Service department runs flawlessly and on time. I’ve never left there without feeling satisfied or without a solution to any problems. Service department runs flawlessly and on time. More

I am underwhelmed and totally disappointed by MB service. People are never available and when you finally get someone they are rude, unfriendly and rarely helpful. Wipers were on my bill but not installed. C People are never available and when you finally get someone they are rude, unfriendly and rarely helpful. Wipers were on my bill but not installed. Came to pick up my car and no one around. I will look elsewhere for service on my car. More

Excellent facility with very professional customers service. The customer experience is enhanced by the the comfortable waiting area offering refreshments and equipped with Wi-Fi. service. The customer experience is enhanced by the the comfortable waiting area offering refreshments and equipped with Wi-Fi. More

Lisa and the service department crew were amazing! Everyone took such awesome care of me and my car. There was just a great vibe there and everyone genuinely wanted to help and make sure you were happ Everyone took such awesome care of me and my car. There was just a great vibe there and everyone genuinely wanted to help and make sure you were happy with the services. It was very refreshing and I’m so happy Sarasota Mercedes! More

I am very satisfied with the recent service of my 2018 Mercedes C300. Lisa, my service advisor discussed what work would be done when I arrived and arranged for the loaner I requested. She called and disc Mercedes C300. Lisa, my service advisor discussed what work would be done when I arrived and arranged for the loaner I requested. She called and discussed recommended tire replacement. Then, when I returned to pick up the car, she walked me out and showed me how the tires were wearing and gave me a printed estimate of the cost to replace them. She listened to my questions carefully, courteously and in a very professional, thoughtful manner. I will return for future service. More