Mercedes-Benz of Sarasota

Service was able to get me in for a battery which was good. I know there was labor involved for installing battery but $40.00 for misc materials seems a bit much for changing a battery. Minor annoyance t good. I know there was labor involved for installing battery but $40.00 for misc materials seems a bit much for changing a battery. Minor annoyance they did not set the clock to correct time More

Great experience - fully explained all that was being done - service personnel were excellent - work done timely done - service personnel were excellent - work done timely More

Your personnel were outstanding. The only problem I see was the relatively high cost of your maintenance. You also might note that the automatic messages on the console display The only problem I see was the relatively high cost of your maintenance. You also might note that the automatic messages on the console display were useless. Asking me to refer to a 300 Page maintenance without a specific reference was useless. More

Worked with Tucker, very knowledgeable and friendly. My experience was very good from test drive to the negotiation on my trade. All the way around I they were very accommodating. My experience was very good from test drive to the negotiation on my trade. All the way around I they were very accommodating. More

Excellent overall service by all staff members! The video from the technician is informative! I greatly appreciated being provided with a loaner car, so I could continue my work appointments while The video from the technician is informative! I greatly appreciated being provided with a loaner car, so I could continue my work appointments while my car was serviced. More

As always Lisa Gillespie is great. She kept me I formed while I was waiting and she’s very knowledgeable when I have questions.. She kept me I formed while I was waiting and she’s very knowledgeable when I have questions.. More

Came to my home on a recall. Technician was pleasant and professional. No wasted time. Technician was pleasant and professional. No wasted time. More

Love my GLA250 SUV. Chris was very nice and I brought my SUV in dirty I got it back smelling clean and looking clean. Chris was very nice and I brought my SUV in dirty I got it back smelling clean and looking clean. More

My experience with Bill Zimmerman, Joshua and the rest of their team at Sarasota Mercedes Benz was nothing short of fantastic. Bill treated me courteously, professionally and friendly. The answer to every qu their team at Sarasota Mercedes Benz was nothing short of fantastic. Bill treated me courteously, professionally and friendly. The answer to every question was "Absolutely, no problem". I bought my car online and it was exactly as represented. I drove out to pick it up and Bill took the time to show me everything I needed to know to begin enjoying my new car. Joshua let me through the paperwork quickly and efficiently and I enjoyed our conversation as we executed it. I highly recommend them for a new or used car and would return again happily. More

Everything was great except. I always ask that my speedometer be set back to where it was when I came in.For the third time it wasn't. I had to turn around and get it set to wher I always ask that my speedometer be set back to where it was when I came in.For the third time it wasn't. I had to turn around and get it set to where I had it. More