Mercedes-Benz of Sarasota

The service check-in and apt set up were easy. We needed a loaner for our service period and that was easily completed too. There seemed to be a bit of a disconnect between the service coordinat We needed a loaner for our service period and that was easily completed too. There seemed to be a bit of a disconnect between the service coordinator and the technicians. We ended up getting kind of a catastrophic lead in, but then once the technicians diagnosed the issues it wasn't nearly that bad. A relief in the end, but perhaps there could have been a more accurate communication up front. More

Check In for service was easy. Wait time was fair for service performed. Technician listened to my request. Very pleasant experience. Wait time was fair for service performed. Technician listened to my request. Very pleasant experience. More

This was my first visit here in Florida although I have used Mercedes dealers in the New York area for more than 30 years. I was very pleased with Thomas Kneski, the team backing him up, and my experience used Mercedes dealers in the New York area for more than 30 years. I was very pleased with Thomas Kneski, the team backing him up, and my experience at the entire facility. More

Lisa G was my service advisor. Professional and kind. A+ Service today! Happy to be part of the Mercedes Family. Professional and kind. A+ Service today! Happy to be part of the Mercedes Family. More

I was greatly pleased to discover that my service needs were quickly diagnosed and scheduled for me while I waited in a comfortable lounge. I was impressed by the quick, professional handling of my car's were quickly diagnosed and scheduled for me while I waited in a comfortable lounge. I was impressed by the quick, professional handling of my car's needs by my service manager, Brett Ferrucci. When my car was delivered, it was sparkling clean and ready for more reliable road miles, thanks to my M-B dealer and its service team. More

I have been buying Mercedes-Benz cars since 1973 and I would not deal with dealership before Autonation took it over. I have purchased several cars here. Your are fortunate to have a Master Class salesman would not deal with dealership before Autonation took it over. I have purchased several cars here. Your are fortunate to have a Master Class salesman, George Hajal, representing your dealership. He actualy pays attention to his customers requirements. From start to finish it is a perfect sale. Over the years, I have purchased many cars and I have met many salesmen. George is number 1. More

Sales guy was great, finance was ok. Detail on the car was horrible there was coffee stains still on the roof of the car, gummy residue in the cup holder, and cleaning residue everywhere Detail on the car was horrible there was coffee stains still on the roof of the car, gummy residue in the cup holder, and cleaning residue everywhere. For a Mercedes Benz dealership I would have expected more. More

My license plate bracket fell off the back. ...your people took care of this problem at 100 percent satisfaction!!! Awesome advisor..Lisa ,I beleive. ...your people took care of this problem at 100 percent satisfaction!!! Awesome advisor..Lisa ,I beleive. More

My wife and I just bought a GLB 250 from Kurt Raguth. He did a very good job for us. Esay to deal with , no pressure , answered all our questions and made the process of buying our new car a pleasurable He did a very good job for us. Esay to deal with , no pressure , answered all our questions and made the process of buying our new car a pleasurable experience.I would definitely recommend Kurt to anybody who wants to buy a car from Mercedes Sarasota! More

Had my B-class service at the dealership, quick service, was given a longer and car was returned fully charged! was given a longer and car was returned fully charged! More